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October 2024 by Thomas Clark
This is really an outstanding/amazing business. I bought a BMW M Roadster online, without a good maintenance history. I found Elsen's Autohaus on BIMRS.org and called John Jr to let him know when I was coming. I shipped a radiator to him, and flew from San Antonio to CVG and picked up the car. The next morning I was at the business when it opened, with a suitcase full of parts. One of the Andrews then worked 5 straight hours installing the radiator and numerous parts and fluids from rear to front. Incredible job by this team and I'm sincerely grateful for the job they did for me. I highly, highly recommend this business to any and all BMW owners. Thank you again Elsen's Autohaus!!!!
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August 2024 by William DeHass
I recently took my two BMWs to Elsen's Autohaus, and I can't speak highly enough about their service. From the moment I walked in, it was evident that their team possesses expert knowledge of the BMW brand.
If you own a BMW and are looking for a service center that combines expert knowledge, great customer service, and repairs at a reasonable cost, I highly recommend Elsen's Autohaus. They have earned my trust and will be my go-to for all future BMW needs.
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July 2024 by Michelle Selnick
I hate to share how great they are because then everyone will go there..lol
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January 2024 by Brian Folke
If you own a BMW, call John Jr and schedule your service.
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November 2023 by John Pennington
Great service and fair prices when compared to a dealer. Will return.
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November 2023 by Jerome Bouie
Expert maintenance and service
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November 2023 by Robert Hankins
Always done correctly and the best price
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October 2023 by John DiMauro
Highly recommend Elsen's Auto. Honest people charging reasonable prices. John Jr was very helpful with his recommendations and what services to perform.
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June 2023 by C
I have taken my BMW X5 and my dad has taken his X3 here for many years. John and John Jr are as fair as they come. They will not take advantage of those with lesser knowledge about their vehicles (ie when, if, how something should be done). I expect to be bringing my business here for many years to come and have referred everyone I can with BMWs.
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June 2023 by Jamal H.
Was charged $160 more than the dealership for an oil change. They stated they threw in running the codes for my car for free. When I looked and said $260 for an oil change, the gentleman told me they topped my fluids and looked over everything too. Haha. Yea ok.
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February 2023 by Phyllis Ross
My car had a great deal of issues and they were able to fix all of them. I brought it home quieter then when I first purchased it. It drives beautifully now. It’s a 2006 BMW X5 4.4I
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February 2023 by Lisa Molnar
Elsen's Autohaus quickly diagnosed and repaired our BMWX3 at a great price. Both John and John Jr. were both great communicators and completed the work quicker than we anticipated. Now we feel confident driving this 19 year old car many more worry free miles.
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November 2022 by Master Park
If you have BMWs or MINIs this is place to go for repairs and honest opinions.Very trustworthy shop that specializes in BMW and Mini.
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June 2022 by Robert Torres
Im not a BMW owner yet but I stopped in to ask questions on BMW and they were very helpful.
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January 2022 by Khalid Qureshi
Knowledgeable and honest about what it takes to keep my original x3 like new