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January 2024 by Nahson BHUJEL
I went to this store because my phone number was suspended. Before I visit this place, I go to a different cricket location no one can help me . So I went to this location, two ladies, ximena and Karina, they help me right way . Very professional and friendly ?
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December 2023 by dilnora ungarova
I want to tell you that there are a lot of Uzbek cricket buyers, so before we go to your store, we want you to know that an Uzbek seller will always be an Uzbek seller, but now there is none. other sellers cannot solve our problems. You know, I've been waiting for an Uzbek guy for a week, I met him only on Sunday, it's a bad situation for me and other Uzbek customers, the other sellers don't understand our language, so we ask the shop owner. always be an Uzbek seller for us, otherwise you may lose customers
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July 2023 by Jennifer Long
Ximena and Solomon were very helpful. Upgraded me on my phone and set everything up. Would highly recommend.
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June 2023 by Dave Williams
Jimena and sulaymon are awesome always berry supportive never pressed with negative attitude always presents personal customer service thanks to all for this u made my day
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May 2023 by chris smith
I've been with cricket for about ten years, never had a problem.For the past few months I don't have internet from about 10am till about 9pm. My wife called cricket and the customer service representative was verbally abusive. I called last week and the customer seevice representative barely spoke English and knew nothing about their service. I hate to make the change but I have to move on.Don't consider Cricket in 2023, their time has come and gone. If someone from Cricker wants to discuss this just let me know.It took two hours to post this review.Edit: I just realized Cricket charges my credit card on the 25th of the month but they start the billing cycle on the 1st of the next month. During that week my internet is throttled down so I pay for a month of unlimited and get three weeks.
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April 2023 by Jacob Dayton
Ximena was very helpful, friendly, courteous and professional in helping us update my phone. She definitely knows how to multi-task with several customers coming in while she was helping us. She is a valuable asset to Cricket.
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March 2023 by Fred Kaiser
Ximena is very personable to her customers and knowledgable about the products in her store. She made me feel very welcome and was extremely helpful in choosing and then setting up a new phone for me.I don't know what she is paid but she needs a raise!
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March 2023 by Robin Brahm
Ximena had excellent service she is a very Charming lady and I will make sure to always keep coming back and asking for her only because she really help me out today she was able to transfer all of my data over that had a lot of sentimental value from my brother who had just passed away and she was able to save every single text that meant something to me and every picture
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February 2023 by Cosmic
I went in to buy an iPhone 14 and I had a great experience getting it Ximera was excellent she was dealing with 2 other people while simultaneously going through my process the people who run this store deserve a raise for how above and beyond they go for there customers
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February 2023 by Tim Perry
Ximena was wonderful she reminds me of an awesome car salesmen I’ve had before at Jeff wyler. She should be selling high end products. I sold cars at Jeff Wyler and she would be # salesmen. I’m coming back to buy my next phone from her
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February 2023 by ReapTheReaper
I went in to buy an iPhone 14 and I had a great experience getting it Ximera was excellent she was dealing with 2 other people while simultaneously going through my process the people who run this store deserve a raise for how above and beyond they go for there customers
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December 2022 by Hiram Marion
Very knowledgeable about your phone and your service. Ask for Jimenez she knows everything you need to know about your cell phone and your plan. Great service there
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September 2022 by Nodir Rabbimov
Store that doesn’t know about Cricket policies and misinform it’s people. Even after asking the same question from the sales person Daniela G, she confirmed that my payment plan of 5 would not change after adding the 6th one. Because of her mistake I paid twice more the amount as she promised it to be. She is stupid.
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August 2022 by Margie Warren
The young lady that was there today. She was very helpful and she is very good with the customer service she was awesome. She is the little Mexican girl. I don't know her name. I wish I did. Thank you for her.
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June 2022 by Mary Boyd
I have the best experience at the cricket wireless on Fields ertel Road ximena was amazing she stayed after close even to continue helping me with my issue she couldn't have been nicer so professional and was relentless in my happiness and satisfaction with her service this girl deserves a raise and a medal of honor for everything she did for us tonight so grateful for people like her.
