7:30AM - 9PM
3923 US-22, Loveland7:30AM - 10PM
1331 OH-28, Loveland“They always have the stuff I need. Especially when it comes to my 2011 Ford Escape XLT AWD. But if they don't have the part, then I go to U-Pull&Pay to get what I need and I clean it up.”
“Battery Plus did their usual great job finding a hard to get battery for my car and did a quick installation in spite of the old battery being very corroded. Staff if very knowledgeable and goes the extra mile to find a solution.”
“Clay was totally awsome! He helped me make the perfect decision about wipers after several unhappy selections. Tested my battery and was so helpful. Highly recommend!”
“Thank You all for your great help i went in there for Pella Window and Doors to get lights for our Pella showroom and they were fantastic in helping thank you Team.”
7:30AM - 10PM
1226 Reading Rd, Mason“I have to share this…. Ben at Mason O’Reilly’s has gone out of his way to help me. I have a vehicle at Bob Sumerel Tires that the battery failed, it is still under warranty however I’m out of town and could not make the exchange. Ben offered (even though he was short handed) to take the battery to Bob Sumerel and replace it for me. I am humbled by his intent. It shows that customer service still exists, specially with Ben at the Mason store. I just want all who see this to know it. Thank you Ben.”
“Great customer service. Provided constant communication and updates throughout all service tickets. Techs are knowledgeable and were determined to troubleshoot and solve multiple issues we had with a lift truck.”
“On my way to work I got a screw in my tire. I quickly went to another tire place right by my office to just get the tire plugged and they said they "might" be able to get me in before 7pm but couldn't guarantee so I went to Bob Sumerel about a mile down the road. The scheduling lady on the phone said they had an opening at 12pm if I wanted to drop it off then they could get it fixed then. When I go there Jordan the Car Care Manager helped me out and I told him what happened. He said "hold on one minute, the guys are ready so I think we can work you in right now to help get you fixed up so you can get to work". Jordan was awesome. He could have just said, we'll call you when it's ready, but he went out of his way to help me out when he didn't have to. Great job Jordan Jackson!”
“I have been to this branch two weeks in a row and I have been served perfectly. The young associate provided the best possible care customer services on both occasions. He always searched and found the solution to what I was looking for (V-Belts) congratulations,”