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March 2024 by B D
I called 4 times today, and no one is picking up the call. It is open, working but not answering phone calls. Last time, I got a call back from another bank after my review. That's why I thought this was the only way to contact them:)
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December 2023 by Nikki H.
Regina is awesome!!!! Went to three BOA and she was the only one that was willing and able to help! Very personable and kind!
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October 2023 by Laziza Lutfullaeva
As a foreigner with little English, we’ve been really pleased by customer service of Robert.Hebe been really help-full and friendly, didn’t hesitate to explain in a simple language.
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September 2023 by Kayra Alp Türkmen
Representatives are not familiar with the banks policies and they use phrases like “we can’t bend rules for non-citizens” and “i am not gonna sit here and argue with you” they are unprofessional and should learn to talk people with respect. Also they shouldn’t be discriminating anyone which includes “non-citizens”. This is racist.
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August 2023 by David
Waited 40 minutes for a simple check cashing with a Bank of America check. The (apparent) manager didn't "didn't want to take a wire but no one else is available", his eventual words when he finally took care of me for a 2 minute transaction that I was going to be charged for. I was in line and saw multiple people pulled in to offices before me, after the people in those offices sat on computers for 5-10 minutes with no visible customers. Very glad never to have done business with this institution and glad never to do so again.
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August 2023 by Bakyt Kaiypbekov
Robert and Jay were incredibly friendly, super helpful and professional. They set up everything in a hassle-free manner and without an appointment.
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August 2023 by Farruh Samegjanov
special thanks to girl Ajna, funny beautiful smart, Thank you for your professional service.
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July 2023 by Joseph Miceli
Until recently it served customers well. Now a complete failure. Cashiers don't know how to print a cashier's check. Then I was told by Robert Madain, an employee at Bank America in Loveland, OH, that the printer didn't work and was invited to leave. He told me to send him an email the next day to see if the printer was working, but he never responded to my email. Why have cashiers when they can't do their work?
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May 2023 by Uyghur Aka
This is an intersection with NO bank around or ATM. Beware !
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February 2023 by Jelena Weinstein
There is no bank at the address listed here…
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June 2022 by Sneha Sriram
Not able to find the location. GPS takes you to empty land
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June 2022 by Addam Santana
I hate you BOA, you’re the worst Bank ever.
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June 2022 by Teja B
Very poor customer experience. Don’t get anything done and always push you back and try to set up appointments so they can continue to procrastinate.
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April 2022 by Gina Johnson
Visited this location to close an account and did not have any issues. Scheduled an appointment to visit to close another and after typing in the address to google maps was sent to the middle of nowhere almost 30 minutes away from this branch. I'll chalk that up to googles fault but also, I feel like there must be some issue with the address listed. Went to schedule a third appointment, website said no appointments available for the next 4 weeks so I assumed they were no longer needed. We were going to visit the area anyway so we thought we'd give it a try and they were closed, on a Tuesday, before lunch. The hours on the door did not show they would be closed - Why is it like pulling teeth with bank of america locations in this area?
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April 2022 by sree charan Kunapareddy
There is no bank at the location.I had check around to see if there is BofA brach around. I found out it was 3 miles away. I had to drive 30 miles to get there in the first place and there was no bank.now I had to drive another 3 and it was virtual bank i think with out human and no internet for the tablets to work. So ended up as a complete waste of my time and effort
