9AM - 5PM
10247 Dewhurst Rd Ste 102B, Elyria“Sean and all the staff are wonderful. Charmaine has been my go-to person for help with some unusual situations during our military moves and now our retirement move! I HIGHLY RECOMMEND STATE FARM and SEAN KRAUSE's office in particular! The folks in this office live in Lorain County and truly are A GOOD NEIGHBOR!”
9AM - 5PM
38950 Center Ridge Rd, North Ridgeville“I first heard about Greg Oliver State Farm agency several months ago when my brother, who had just undergone major surgery and was hospitalized for weeks, car insurance had dropped him because he was two days late with his payment due to hospitalization. The cute “gecko” told him he’d have to start all over again and his monthly rate would be higher. By chance he had received a flyer in the mail from Greg Oliver State Farm. He set up an appointment with agent DeAnte Coats. Because my brother does not have internet, does not use debit or credit cards and has only the most basic of cell service, DeAnte came to the house to meet with him. DeAnte not only found him coverage but also went above and beyond by going to a local library to print out the policy and ID cards! He was kind, empathetic and patient. My brother was so impressed by DeAnte and his outstanding customer service that he called me to tell me about it. I had been contemplating changing my homeowners insurance because I no longer felt that I was “in good hands” with the company I have had for years. I took DeAnte number but made no changes. Fast forward seven months and a new car, our insurance company decided to almost triple our monthly payments. Once again the cute “gecko” wasn’t looking so cute. I remembered that I had DeAnte Coats phone number and gave him a call. I was so impressed by his dedication and level of excellent customer service that I not only changed my car insurance but my son changed his insurance and my homeowners insurance! What we found as we went over my prior policy with the “in good hand’s” company was that my home was grossly underinsured. Our home is historic and required the best coverage possible. It is not an easy task to find a company that will insure a historic home without the prices being exorbitant. DeAnte found us coverage that provided almost three times more coverage than our previous company. And he took the time to explain our new policies in detail! DeAnte handled everything that was required by contacting the mortgage company and our prior insurance company. I had my new polices and ID cards within an hour if that! It is a rare thing to find a company in this day and age that truly cares about their customers. I cannot thank State Farm and DeAnte Coats enough for their dedication and commitment that they provided to my family! I have told everyone about DeAnte Coats and State Farm. It truly was like spending time with a good neighbor! If you’re looking into getting or replacing your current carriers give DeAnte Coats with Greg Oliver State Farm a call! You won’t be disappointed!”
“Cobos Insurance Co is A friendly and Family oriented business that cares about the customers needs as each situation is different , our family has been doing business with Bob Cobos and his family with our insurance needs for decades , we appreciate his honesty assistance in helping us with all our insurance needs
A Great company to do business with”
“Remember the 90’s? Take a step back in time with this pre-computer-age verification of your identity and requests for basic documents. They even have a travel agent! And you can buy luggage for $1 if you sign up for a limited time offer! Stamps with ink were used. File cabinets were utilized. It was a total reenactment of a bureaucratic office of yesteryear. Friendly-as-can-be staff. A quaint experience. 5 stars.”
“I have been with Robert Taylor Insurance for almost 7 years now. I have had nothing but good experiences. I have a new agent and this girl Hope is awesome. I had a difficult situation with the company in charge of my mortgage. Hope was very knowledgeable and helpful about the whole situation and spent a lot of time on the phone back and fourth for me. She was very passionate and she went above and beyond for me. Highly recommend Robert Taylor Insurance and make sure you ask for Hope!”