GenFed Financial Credit Union is a not-for-profit financial institution serving Ohio, Illinois, and Indiana. Owned by its members, GenFed focuses on benefiting them with competitive interest rates, lower fees, and excellent services. Since 1937, the credit union has prioritized its members' best interests, striving to provide a better experience than traditional banks. Reviews highlight the friendly and helpful staff, with members expressing satisfaction in their interactions. New members appreciate the guidance they receive during account setup, while long-term members value the consistent support over the years. Specific staff members, such as Bonnie and Stephanie, receive praise for going above and beyond in assisting members. Overall, GenFed is recommended for its commitment to exceptional service and member satisfaction.
Thank you for having the best workers in Lorain I am 70 and have been to a lot of Banks and Credit Union in the City of Lorain but there is no better place to go for Help I would like to Thank You and the Best work force in Lorain they are so Nice to You
May 2024
Genfed is wonderful, they are very competitive interest rates and everyone that works there is very nice. They will go out of their way to help you.
April 2024
Bonnie was friendly and helpful, answering all my questions without unnecessarily taking up my time. It was my first time working with a credit union, and I was fully satisfied with my experience of becoming a member and opening my checking account.
