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January 2024 by Justin R
Nothing I hate more than a lying sales rep went there to buy a phone outright was told that I couldn’t even though I have AT&T prepaid and it had to go onto a installment plan, asked if the corporate store in Elyria was the same way and was told yes. I called the Elyria store and they confirmed I could indeed buy a phone out right being on prepaid. Not everyone wants to do installments on phones! I hope you guys learn to stop lying ?
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December 2023 by Michael Criss
I had always received good service here when I was with AT&T, the store also had a good selection of items.
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December 2023 by Brett Legg
I had a great experience at this store today! Angel helped us and he was absolutely amazing. He was able to get my husband and I new IPhones without any issues. He was so patient and pleasant to work with! Highly recommend coming to this location! Thank you for helping us today! Ryan was also there and incredibly nice as well! Great service and professionalism!
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October 2023 by Arlene Monroe
Angel at AT&T in Lorain, Oh ( Leavit Rd.) is the rep to ask for. ..professional, knowledgeable and solution oriented. He's also an all-around personable guy. I unexpectedly had to buy a new phone and couldn't have received assistance from anyone better. 5 star rep and 5 star experience.
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October 2023 by Phillip Atkinson
Helped me get all my contacts back my son accidentally deleted! Thank you!
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October 2023 by M.Valerie Stefanick
Love Rico the assistant manager hes so professional and very smart and had all the information for me when i needed it highly recommended.
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September 2023 by Angela Trent
I want to thank the sales guy who helped me set up my new apple iPhone 15 pro max! Very helpful and polite! Told me and I husband we could leave my iPhone there since it was going to take awhile! He said come back in about 40 minutes and it should be ready! It’s was! We got our food shopping and came back and it was ready to go!
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September 2023 by Jorge Arroyo
I needed a new Samsung phone Mister Ricardo was the best taking care of my needs. Love the service. Will definitely recommen.
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July 2023 by Carlos Alvarez
Best experience ever Ricardo was quick and made it easy set up my new phone definitely recommend coming back to this location !!!
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July 2023 by Yolanda Zajicek
Angel was amazing. He helped me with my phone and took his time to explain things to me. I'm very happy. THANKS ANGEL
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July 2023 by Annee Close
The salesman Jason was extremely helpful during the entire process where we added a new line, got a new phone, and a new iPad all to my existing line. He answered all of our questions and completed the process very efficiently. He was top of the line and also helped us get set up with three new accessories for our devices. He's the best. Everything went very smoothly and he made the experience very great :)
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July 2023 by M D
Great experience. As soon as we walked in, we were greeted and asked what we needed help with. The guy who helped us took good care of us and was helpful, polite. We felt comfortable and welcome.Thank you to the team at this store for going above and beyond with good customer service ?
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January 2023 by David Hary
If you want a horrible experience with AT&T go in to this store. Worst manager I’ve ever came across. Ryan is a horrible manager who disrespects customers with no problem. Go to the Elyria store for a 5 star experience a real store also.
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September 2022 by Lee Frazer
Great customer service and very knowledgeable! And not pushy whatsoever. An excellent AT&T store!
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August 2022 by Bryce Nowlin
Had a very quick and easy experience. Rico and Angel both helped me in upgrading my phone and I was able to get in and out pretty fast with no troubles. Great service.
