Auto Parts in London, OH

“My son and I stopped into and Kevin helped us with a new battery today. He installed it for us and didn’t try to sell us on anything we didn’t need. Very helpful and knowledgeable. Will be a new life long customer.”

“I factory ordered a 2024 Wrangler in July 2023 and took delivery in February 2024. Although there were issues along the way, London CDJR has so far taken care of me well; I'd be happy to recommend them. My experience in short below:London CDJR Experience - This dealership is an example of how a car buying experience aught to be. They were able to commit to no "typical" dealer stuff (nitrogen tires, undercoating, tint, floor mats, etc) on factory order, which I can't say about other Columbus dealerships. I paid for tax, title, loan origination, and a doc fee. Finance talked about extended warranties, I declined, and that was it. When signing, I was in and out in 2 hours. I can't speak for trying to haggle, but when paying Factory Wholesale Pricing minus two FCA incentives, everything was butter smooth.Brian Conn, my salesperson - He has been incredibly helpful from day one. He is knowledgable and personable without any hint of sales pressure; he seems to be a very honest guy. He's worked with me to fix more than one issue post-purchase, which as far as I am concerned, is above and beyond compared to Brian's peers in the industry at large. If I buy another FCA product it will be from Brian.Management, Evan and Brian - I was owed $1000 back from a refundable deposit with the previous owners (Ken Ganley Auto Group). It took a couple weeks and a few trips to the dealership but I eventually got this money back as they promised. I could see someone getting pretty frustrated with this wait but I do appreciate Brian reaching out to the old owners and Evan coordinating schedules to get me the check. I would have preferred if this deposit was rolled into my down payment, but I don't expect this to be an issue with future customers. Overall I think they handled it well for not knowing all the information at the get-go.”

“Every AutoZone ever been to has been fantastic service! This one really the extra mile to help me and my sister with our car problem.Great job guys 5-stars absolutely!!!”

“I was driving home to Indiana from Columbus and had mysterious tire issues. I stopped twice to add air, then at Walmart for a tire gauge. I pulled into this dealership and Caleb saved me! Despite having no internet due to a wide-spread outage, my problem was diagnosed, corrected, and I was on my way in 90 minutes, secure in the knowledge that I could safely complete my journey. All for less money than a cheap dinner!”

“These guys deserve more business. their location makes that a bit tougher, because you have to be leaving town to be on the right side of the road, but the staff at this location is very helpful and generally know what you are looking for even if you don't. more than once I've gone in and they've hooked me up with what i need, and the prices are the same as any other "big box" car parts store. Full disclosure I'm a RockAuto n*** and I dont go into these stores for much in the way of parts (because RA is cheaper) but when you need it NOW, or if you need fluids/ tools these guys are just as good as any of the other stores.”

“My vehicle sustained some damage. It was more cosmetic than mechanical, so there was no real hurry in correcting it. But me being me, it weighed on my mind and I just had to remedied the situation. I'm glad I checked around too, Cave' gave me an estimate I could live with and that is the best. My advice? Don't go with the first estimate a place gives you.”

“I had to replace all the tires on my 2011 Mazda CX9 before the shop would finish my car. They told me my wheel bearing was bad and then when I went to get that fixed and they told me it was something else and I needed to replace my tires first. This place went above and beyond for me. I came in last minute on a Friday and they still replaced my tires and did an oil change. She also told me exactly what was going on with my car so I could order the appropriate parts to fix it. I didn't expect this from Walmart. God blessed me with the amazing people working that day and I'm so thankful they went out of their way for me when they didn't have to. Faith in humanity restored.”