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April 2024 by William Hoppten
I would love to start by saying that the person behind the counter with the bushy beard and ear buds has the best can do attitude I've ever seen. I've gone for year but he is the real reason I've always came back, he is always so happy and ready to serve you with a smile.To the people complaining about the cats let them be. They don't harm anything I seen one it kinda looks like grumpy cat's father. I love cats and seeing them makes my day but back to the cashier you have made my visit a 10/10Thank you for the amazing service!
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April 2024 by Erika Stacey
I never leave bad reviews but whoever owns this store should really take these reviews and consider replacing your cashier. He is exactly how everyone describes. Our family used to love coming here. The cashier made us feel like intruders. He had headphones on listening to music and didn't even aknowledge us. His vibe is that we are totally interrupting his time by coming in the store. I would definitely go to Grandma Fays instead where employees actually like having customers. This store will probably go down if management doesn't do something about this annoyed employee. He also left a huge tub of money on the counter while going to the kitchen. Literally the worst employee I've ever seen.
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March 2024 by Lora Lyons
The man behind the counter was incredibly rude. Didn’t even greet us, muttered something wasn’t available in that size, and then actually rolled his eyes when we asked about sizing. Workers were barking orders back at people to pick up and if someone didn’t respond fast enough they chuck it in the trash. Then one worker said to another worker in front of everyone in the store, “not sure what they expect, a five star service.”No but we do expect you to have some level of customer service and be polite. Thought I would come on here and give them the best star service they earned.German chocolate was terrible, chocolate “okay”, and Birthday cake “okay” nothing amazing about the ice cream.The place was also incredibly dusty with a layer of dust on a lot of the prepackaged food.Next time we will drive 5 miles to the establishment that actually wants to service customers.
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March 2024 by Tia Duttko
Cats everywhere and rude workers. Sorry for coming to getice cream at a store right next to the chalets of hocking hills........isn't it what u get paid for???? Get it together
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March 2024 by Ashley Johnson
Amazing staff! Always friendly, and willing to help. Store is well stocked with all the necessities needed for camping, and hiking the nearby state parks.
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March 2024 by Virgil P
Lackluster pizza...burnt underneath. Nice store though
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January 2024 by Nicole Decker
Our family stopped after hiking the caves. We felt like a total inconvenience to them. It was the worst ice cream and service we have ever had. The ice cream was sour, and as far as 24 flavors? One squirt of awful tasting flavoring does not count. The vanilla was even bad.Customer service = 0 They made my son feel awful and barked at us the things they do not offer. We will never go back. Save yourself the time and hit the DQ a few miles up the road. I wouldn’t even give this 1 star.
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January 2024 by Ellen G.
Spent Friday and Saturday here. Everything was great. Food, ice cream and ALOT of great beer choices. Craft and core alike. Everyone was laughing and was nice to see. Good stop.
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January 2024 by Decker B.
DO NOT EVEN BOTHER GOING HERE the ice cream was horrible pretty sure the milk was expired the service was also horrible. The guy at the counter was a complete jerk didn't even care. HORRIBLE.
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December 2023 by Mike DeCarlo
This place SLAPS. It has culture, beer, wine, snacks and souvenirs. They also have either 24, 32 or 48 (or more) flavors of soft serve
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December 2023 by Ashley J.
Great bunch of staff! Very Friendly, and overall wonderful! Selection of items available is plentiful, considering the "out in the sticks" location. The store has a rustic small-town feel! AGAIN, wonderful and friendly staff!
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December 2023 by Sue Hall
Have stopped here in the past and the ice cream was delicious. Was there over Veterans Day weekend and got the fudge brownie and couldn't even tell it was chocolate! Have had their German chocolate cake in the past and it was delicious but my daughter got it this time and said hardly any flavor. I don't know what they changed but they definitely need to fix it
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December 2023 by Da Hills
They have excellent soft serve ice cream, and they are very convenient if you are in need of something but don't want to drive to Logan to get it. My only complaint is that the young man at the register could be just a bit more personable and a little less obvious with his opinions. You don't always need to speak your mind to get your point across, and I am certain he is well aware of that. The hard glares and extremely cold demeanor were very off-putting. Next, go around, I'll be trying out the shop closer to Logan that advertises 32 or 35 flavors of the soft serve vs. the 24 offered here to see if (one) the ice cream is just as good or better and (two) the service is warmer.
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December 2023 by Jessica Weaver
Such a cute little convenience store off the beaten path! It was charming and welcoming. Easy to locate and had a little bit of everything you might need for a weekend away. Forgot sugar? They’ll have it. Forgot sour cream? They’ve got it!
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October 2023 by Brandi B.
The young guy with the dark beard was a total jerk. He was so annoyed by us. My husband ordered a flurry and wanted both peanut butter cup and butterfinger. He was quick to bark at us " 1 flavor!" We ordered a carmel shake and a small chocolate cone. The vanilla in the flurry was light green? The chocolate cone tasted like carmel the feral cats were the only enjoyable part of our experience.
