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March 2024 by Vince Hanhold
We’ve been using Deck Rescue since we built our decks in 2006. Originally with Charlie Simmons, then with Dave Hydock for the past 6 years and in 2024 we went with Anthony Lewis. This year Anthony and his crew power washed our sidewalk, driveway, brick chimney stack and an area on our roof that had moss growth. What a fantastic job they did on all the areas we needed cleaned. I’ve already started to discuss a transition for our lower and balcony decks for next year with Anthony. Our original semi transparent hickory stain will need to be replaced with a solid stain or paint and Anthony and Deck Rescue will get the job - that’s how much we are impressed with their products and services. A++++ / 10 stars!
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May 2023 by Elizabeth Butler
Deck Rescue helped bring our deck back to life. They did great work and truly cared about providing a wonderful service. Good help is hard to find these days so we lucked out! Thank you so much!
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May 2023 by Kelly Rick
We had the best experience with Dave Hydock from Deck Rescue. We had him power wash a house, patio, fence and walk. His quote was very reasonable and the work was exceptional. It was so easy to communicate with Dave. He went above and beyond giving me advice and answering all my questions. We will definitely use his services again.
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May 2023 by Vicki Fisher
In full transparency. I did not have any work done by this company. I made an online request on 4/23, got a response on 4/24 that "Clint" would be out within a week. I gave full access to the area that needed an assessment. Today is 5/2, no contact, explanation or assessment. I left a message on their vm, perhaps they will assess their business practice. I have chosen another vendor who actually followed up as outlined in their communication. Hopefully, others have a better experiance.
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December 2022 by Jonathan Jonathan
People keep talking about your trading strategies, I must say you are one of the best manager, I recommend Mr Ralph Carico to every Investor out there. I couldn’t have done it without your expert services. I am very appreciative of your efforts, and I look forward to continuing to work together with Ralph Carico
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June 2022 by Richard Formani
outstanding company the owner will go out of his way to help you and complete the job.
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June 2022 by William Jack Mansor
I had Dave here 10 years ago to the day and he with his crew transformed my deck, well they did it again my 33 year old deck looks awesome Thank you!!
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May 2022 by Lettie DeMarco
Our deck looks brand new, thanks to Dave and his very capable crew. They showed up when they said they would, power cleaned our large deck, railings and pergola in one afternoon, then returned to paint the wooden pergola in a few days and to stain the deck floor the following day. It looks amazing! Plus, everyone was courteous and friendly and very conscientious about everything that they did. They left no messes for us to clean up, only a gorgeous “new” deck for us to enjoy! We would recommend Deck Rescue to anyone looking for professional, reasonably priced work on their home. Well done! Bill and Lettie DeMarco
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May 2022 by Randy Dehaven
Good people to work with. Got me on the schedule. Came out when they said they could. Used a cleaner spray before pressure washing which works way better than other companies who just pressure wash. Cleaned it on Friday and was back on Wednesday to stain. 2 coats later it turned out fantastic! Was an ugly gray/black color but now a super nice looking cedar finish! Good job guys ????
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June 2021 by Myrna Lozano
Carlos and his crew did an excellent job on power washing and staining my fence and front porch. They were very professional and cleaned up after themselves.Hands down I will hire them again for my back steps/ deck.
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May 2021 by Chris Skaroupka
I have had a lot of companies that have come to give their services over the years. All of them had ok or bad services. I am so glad that I had deck rescue out to bring my daughter swing set back to life. It looks amazing. Looks like a brand new swing set. They are nice, polite, hard working and good at what they do. I give them an A+!!!! Thank you deck rescue you have made one little girl very happy!!!!!
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May 2021 by Tom Burker Sr
I just can't say enough about this business. I contacted the Lake County OH location and received a quote in a very timely manner following a prompt on site visit. The job was started on time. There are no short cuts with these folks. The attention to detail was extremely satisfying, and honestly, unexpected. I now realize what I had been sacrificing with previous companies. I can't see myself using any other company in the future.
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May 2021 by Meredith Thomas
I had used deck rescue years ago when I first bought my house in 2015 and they did a wonderful job. Professional and it looked amazing lasted a really long time too. Fast forward to May 2020 I called them again and was contacted by Gary Young who said he had my information in the system and they were super busy but he could do the quote because he could see my previous job and the information was in the system. In addition I recommended him to my neighbor. Poor communication and follow up and it took me two times to get the quote emailed to me. Finally did in June and it was a good price and he could get me on the schedule sometime in Mid to late August. It is now late August and never heard from them so called and he said we were still on the schedule. Then calls me to say when he was next door to my neighbor he wanted to come measure my deck again because he did not believe it was correct. Comes out tonight to tell me that the measurements and what they did before was completely wrong and now it is THREE times the quote! How completely unprofessional and I waited the entire summer for them to come out. I would have gone with someone else had I known. Will NEVER use them or refer them again and I am a real estate agent and if they can't keep their word then I cannot refer them again.UPDATE TO REPLY TO THEIR RESPONSE: I could have left it at this if their response didn't tell so many tales. While it is true that it was in fact June 2nd or 3rd the first time I called them, not late May as I intially rembered, Gary called me back that night and said they were super busy and swamped when I asked them to come out for an estimate. When he told me that he would be using what was in the system I asked him if it was because of Covid. He said it was because they were so busy that they were booked the whole summer because people being home as a result of covid they all wanted their deck done. Using covid safety as an excuse not to come out to do the estimate is ridiculous, you are not coming into my house you are coming outside to measure and well as your workers haven't slowed down since you were so busy. You chose to use what was in your system when I asked you to come out. You asked me to wait until mid to late August to do the work. My deck is in fact the size of 360 square feet but it has seating all around it and three larger steps down. The same as last time clearly the previous owner used size alone. What you should have done was taken into account the errors that were a result of your lack of follow through and said can we meet in the middle. Something instead of sorry I relied upon the files of the franchise I bought instead of coming out as you requested and made you wait until the entire summer is over but our price is our price. Also Gary did promise the quote within 48 hours it did not arrive so after a week I left a message that I had not received it. Then when another 2 days had passed I went into my junk mail and saw your quote from 2 days ago after I called requesting where it was. The Estimate is dated June 12, 2020 the day I called. After waiting the entire summer to be contacted to be put on the schedule I reached out late August to request why I had not been contacted. He called back to say I was still on the schedule but more likely the first week of September. It was unprofessional how you handled your business and when you make mistakes at no fault of the customer you should try to work with that customer to come to a compromise. Small business or not, Covid or not.
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April 2021 by Matthew E Zaveson
By having BETTER quality products, craftsmanship and staff. I used the Mentor office for a deck refinishing and it turned out to be a JOKE. Bad wood and bad craftsmanship. So many friends of mine wanted to use this company and I showed them the work they did. None of them said they would use Deck Rescue after seeing my deck. TERRIBLE.
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March 2021 by Nancy N.
This company has incredibly high prices to just power was and stain. An average deck is over $1,000!!
