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September 2025 by Terry Knox
Awesome customer service
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August 2025 by Kip Litsey
Clean store, kind employees.
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July 2025 by Mindi A.
Fast and friendly service! Amazon returns are always taken care of in a jiffy!
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July 2025 by Raven Lee
Manager is rude/unprofessional and has an attitude when you ask to speak with her. 100% needs new management. She Did not help with what I needed done and caught an attitude with me bc the original lady didn’t know and kept asking her so I just asked to speak with her instead. 0/10.
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July 2025 by Ted Crow
This UPS Store is, on an average day, a 40-45 minute drive from my house. It is unfortunately the most convenient location for the occasional Amazon return.
The woman that handled my return was very personable and patient. I was the slowest link in the return process because I had issues pulling up the QR code for the return on my phone.
Even with the self-inflicted delay, I was still in and out of the store in less than 5 minutes with a printed return receipt in hand.
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July 2025 by Eric B
Staff was friendly, helpful, and professional. There were at least 10 people ahead of me in line and I was helped and out of there in less than 2 minutes. Great service.
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July 2025 by Beverly Johnson
Always quick, easy and friendly.
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June 2025 by Linda Morrow
I use this store frequently because it is easy to access and the employees have always been very helpful. I have used it for several years and always have had a great experience.
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March 2025 by Jason Walker
Nice store and good service
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March 2025 by tony yelton
Dropped off a return to Amazon. Young lady greeted me and was most pleasant.
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February 2025 by Jon Minnich
Not very helpful, so much attitude in regards to someone not being sure the process to something being sent back. Also insisting someone take a box back that you wouldn't use is a little overkill when there was bin of broke down boxes within 10 ft.
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February 2025 by PATRICK K
This store is useless. If you are trying to ship with a corporate account it's not possible without a QR code. I made several attempts to get a QR code from my phone and office and I am unable to do so. Save your time and just pay FEDEX to ship your item. The owner is not concerned. It must be extra paperwork to accept corporate account numbers. Simply look at all the other one star reviews. Save the trip and use FEDEX.
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January 2025 by Lucy Bockrath
My Amazon return was seamless. The young lady waiting on me was quite pleasant.
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December 2024 by Kim Blankenship
I had my sister take back my xumo box for spectrum. They told her she needed a qr code. They said they couldn't return without the qr code. She told them it goes back to spectrum. They couldn't do it this was around noon. I have returned xumo boxes before. They scan the back of the box give a receipt. They wouldn't take it back so my sister had to go to spectrum and wait an hour to return. I called the store and asked what the problem was told her what happened she was rude and hung up on me. I then called spectrum to ask what the policy is and they said it should've been returned at the store with no problem.
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November 2024 by Gatehouse Condominiums
Very friendly and knowledgeable staff. Love the new look
