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January 2024 by Sierria Nicole
Great service. Friendly and supportive with helping me set up checking and savings accounts.
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December 2023 by Davetta Watkins
I really found a bank that cares about their members,, and the staff are very courteous on the phone and on person. A great banking experience.
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August 2023 by joe the giant
I had to he best experience at Superior Bank they went beyond my expectations too help me with all my needs I love my bank !!!!!
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July 2023 by Brenda Meyer
Amazing awesome customer service with Sarah. She was so kind ,helpful, and knowledgeable with all our needs. We really appreciated all the time she took with my self, brother, and father. Would highly recommend this place for your banking needs!! Thanks again Sarah
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July 2023 by Julie DuFresne
Lisa was very helpful and answered all of the questions we had. Opening an account was easy and simple.
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May 2023 by Sean G
Repoed my car sold it for 500$ charged off the account receiving a tax break for the bank. My stereo was stolen from my car by their repo company. Filed 1099-c which taxed me and still want more than they report charging off almost double the amount. Perhaps they have grown too much too fast but then again with business like this you can see why.
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March 2023 by kenny douglas
Very helpful with all the questions I had and was very respectful
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January 2023 by Sean Ziakam
Lisa was very informative and extremely helpful in setting up my account! She took the time to explain and educate me on my options. It was a pleasure working with her!
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December 2022 by Martha Smith
I had the pleasure to meet & work with Lisa Davenport to get a much needed loan. She was very happy, nice, funny & informative. Lisa tried more than one option & was easy to get ahold of. Highly recommend services! These days you don’t meet many friendly people & she was outstanding. Thank you!
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December 2022 by Garrett Weekly
Lisa was very helpful. And got me the assistance needed in a very timely and efficient manor. Couldn't be happier with the service provided.
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November 2022 by christopher webb
We give our review 5 stars thanks to the costumer service we received by working with Blake Cole. Blake made us feel comfortable with how the process and timeline would work for the loan we were requesting. He was able to answer our questions and breakdown our options without talking down to us or making us feel some type of way as if we should know that already. Once we started until we closed, Blake was in constant communication with us every step of the way. He took enough time to do what was best for us without wasting time or having a hidden agenda like making a commission. We also had no out of pocket cost for our appraiser or at closing making things even easier and less stressful. We will definitely contact Blake for any future financial endeavors we pursue.
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November 2022 by Ambyr Rose
This was a pretty challenging mortgage experience. Between being coerced into having a secondary account of some type opened up there in order to get a mortgage, the real rub came when the pandemic hit and I stopped my automatic payments when I was told I could not move the draft date despite my jobs and the entire country shutting down. The next month I needed extra time to come up with the payment - 15 days extra time - and was harassed through three different forms of communication about being late. While I knew I could not be the only one struggling to make that deadline with our jobs shut down while I was 8 months pregnant, there was no discussion around what was occurring as an anomaly when I had 4 years of not one late payment already behind me. The stress it contributed knowing if I could not make that deadline, even if I was never 30 days late even ONCE in 7 years, would result in multiple types of harassing communications in such a uniquely challenging time in our country was excruciating.I sold my house today and the relief I felt knowing I would never get another phone call, letter or email was freeing from the trauma I still carry from the way this was handled during the pandemic. I've spent two years sharing my story with potential buyers in hopes no one has to go through what I did.
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November 2022 by Ian Kutt
Blake was extremely helpful and took more time than any other banks to help me out with an issue. He got results and helped out, making a bad situation better.
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August 2022 by Travis Kantner
Me. Cole helped me set up my bank account and was more then helpful. He patiently answered all my questions and even filled me in on stuff i was unaware of. Very patient, Professional, and Friendly to the point i felt totally comfortable❤ I highly recommend baking at Superior with Mr. Cole
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August 2022 by Eugene Leigh
my agent was very informative and very helpful she put me on the right path to having and increasing my credit thank you superior credit union I don't know her name but she was very down to earth and she made me feel like family I highly recommend superior credit union
