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March 2024 by Megan Kennedy
I broke my ankle, l 3 different bones all at once, had to have surgery and am currently in a cast and unable to walk for the next 6 weeks. Today I needed a refill of pain meds. Well, the male pharmacist that I spoke to on the phone, got my doctor's prescription for the medication this morning but was calling me to inform me that I would have to bring him my muscle relaxer (which my surgeon prescribed to me) and my clonazapam (that the surgeon was well aware that i took, I have horrible ptsd) to "prove to him that I had them." He might as well a have called me a drug addict and be done with it. I've never been treated like this before. Um, I can't bring you anything sir, my leg is broken! Plus you're not the medication police, I owe you nothing.
Long story short, don't go to the same pharmacy for the same medications you've been taking for 15 years. They will discriminate against you and ask that you do something completely impossible, just to appease their suspicious minds. If you happen to have an unfortunate accident like me where got need surgery, you're SOL because "Mr Medication Police" over there will abuse his tiny authority, interagate you and then ask you to do something impossible. He probably just wanted to confiscate my medications for his personal use. Don't use Rite Aid, they are going out of business anyway. And with what they let the pharmacists do, I'm not surprised.
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January 2024 by J P
I absolutely love Kevin in the pharmacy. He is efficient, professional, courteous and compassionate. He puts customers first. ❤️
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November 2023 by N R
I'll give the pharmacy 5 stars. But the rest of the place is under stock. They never keep a steady inventory of anything. Whoever does the ordering is running the store down.
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October 2022 by Cory Vigh
Lillie in the pharmacy was very helpful and found a way to help me save money on some medications.
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July 2022 by Levi Holliday
Most of the time I just go here to buy cards, snacks, and a few other small things. Isn't the best place in Lima but it isn't the worst store either. They are short on help so sometimes you have to wait for a cashier. I see other people posting that the service at the pharmacy was bad. I would not suggest going to the pharmacy there for that reason but I haven't noticed anything with the cashiers in the front. This place is only OK but it is convenient because of its location.
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January 2022 by Michael Evans
Slow to process prescriptions. Cashiers at front of store refuse to honor sale prices in ad and posted in store. If it doesn't ring up right they will not fix it.
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March 2021 by Kristy Collins
Kevin, the pharmacist, is amazing! They all know me there and just get my prescriptions when they see me. It’s amazing! I always feel welcomed there. Trish and Margaret are the best.
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April 2019 by Tracy Farmer
awesome employees and great pharmacist
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July 2017 by Madeline Skiver Roberts
As I tried to buy cold medicine, the young cashier proceeded to flirt with me and then messed up the transaction. This caused him to need the assistance of another cashier as well as a manager. This manager was very rude. I simply needed cold medicine, not a bad experience. However, the establishment was organized and I easily found what I needed.
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November 2016 by Madeline Skiver
As I tried to buy cold medicine, the young cashier proceeded to flirt with me and then messed up the transaction. This caused him to need the assistance of another cashier as well as a manager. This manager was very rude. I simply needed cold medicine, not a bad experience. However, the establishment was organized and I easily found what I needed.
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June 2016 by Sarah P.
This rating is NOT for the pharmacy. Whenever I visit my mom and forget to pack something I run here. Whether it be nail polish, make up, snacks, greeting card, they always seem to have what I forgot. There store is always very clean and neat. The ladies that work there have always been super nice and very helpful. They are a little more expensive than going to your local grocery store, but I have no problem with paying a little extra for the convenience.
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October 2015 by Timothy P.
They recommended I go to CVS... Avoid this place and just go to CVS like they wanted me to
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August 2013 by Kevin Bruin
Great place to shop!
