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February 2024 by William Thompson
Great people (Rebecca #1)
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January 2024 by Kayla Brooks
Amazing customer service and very understanding and sweet ❤️
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January 2024 by Alexica Bardo
First - I have had a dryer that I have to move to a different spot every time because I’m paying this obnoxious price and they never even provided me with the correct cord to go into my outlet. Nor did they set up that little exhaust tube - which is a fire hazard. Also. You can pay your bill on time every time. But God forbid it doesn’t come out once cause you’ll think the police are at your door and it’s just rent a center. When this is done - if I decide to even keep it - I will never in my life give them any more business and I will be sure to not recommend them to anyone. They’ve even pounded on my door like that just to leave a paper about them having a sale. Then I find out they’re trained to beat down doors like that. No. I wouldn’t answer the door for my mother if she came knocking that way. I also got my door beat down for a week over $45 and after telling them I had last minute surgery (appendicitis) so I needed a week. Save yourself the stress, someone out there is selling it cheaper anyways.
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January 2024 by Letitia Maye
It's okay
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November 2023 by Ruth Roby
It's easy to use
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August 2023 by Christian Williams
I made a mistake and forgot to pay the one bill with you all since I have been buying from you. I have paid off a lot of stuff from rentacenter here in town. They would only work have way with me with no other option. So they are going to get the furniture today. I've been with you all way before I got married to the last name of Williams, previously Christian Bicknell. I have been treated unfairly given the fact that I have paid off without fail everything I have ever purchase from Rentacenter. I will never go through your company again and I will not recommend Rentacenter ever again!Signed , Christian WilliamsP.S. That take your business way down here in lima ohio . I have medical issues and don't need stress.on top of it good bye.
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August 2023 by Kelsey Compton
They take care of their customers! Highly recommend!
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May 2023 by Betty K
It was wonderful with no problems and the two deliver guys did a wonderful job ty u guys
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March 2023 by Bailey Nichols
The two gentlemen who delivered both of my couches have been nothing but kind and friendly each time! Had a small issue with a couch that we received that was preowned (not the stores fault) and the employees had no hesitation in helping us fix the problem! 5 stars every time.
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March 2023 by Jodi Maynhart
Don't pay more than is required because if you return it early they will keep any money you have over paid. It isn't in the contract that you sign but they'll act like you agreed to forfeit your money somewhere. I returned a product (playstation 5) over 3 weeks early because I decided that paying 400% of retail was ridiculous ($2,350 vs $500 any where else) and they refused to refund any portion of my over payment. They'll be able to rent it out again and make double the money during that time. Absolutely unethical, illegal, and just plan bad business practices. If the DM doesn't make this right, I'll be filing with the BBB, small claims, Ohio Attorney General and the Federal Trade Commision. I'm sure there's plenty of other people out here who have been scamed by you keeping their money that was OVERPAYED.Edit: Right after posting this review, the store gm contacted me stating that corporate authorized the refund of my over payment. He was very polite and seemed sincere. While I truly do appreciate that they are making this right, it shouldn't have taken all of this to get results. Corporate authorization of my refund, wasn't an option presented to me in the store when I returned the product. I had to contact corporate myself and file a complaint along with this review to receive results.
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February 2023 by Carrie Wakefield
Always great service with Rent A Center ben and coming there for many many years
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February 2023 by Eric Walker
They have no hassle an I was able to get everything I need for my new place
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December 2022 by Margaret Stinson
Joel made my day!! He was awesome made it happen. I hope you recognize Joel for his customer service he was awesome. God Bless you Joel you helped this crippled old woman. God Bless You Joel for everything ?
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December 2022 by Margaret Moore
Joel made my day!! He was awesome made it happen. I hope you recognize Joel for his customer service he was awesome. God Bless you Joel you helped this crippled old woman. God Bless You Joel for everything ?
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November 2022 by Katrina Zizelman
Well I am not happy and giving them 2 stars is being generous because they have been late delivering my items twice. The first time it was because they had to stop for an oil change and I was to get a delivery today by 5 and it is 10 til 8 pm and they are not here. I will be calling Monday morning to complain.
