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December 2023 by L B.
Bought a Lenovo IdeaPad yesterday for my father. It was a used device packaged as a new one as indicated by the Lenovo site that said the warranty was already 8 months old. First they wanted to run diagnostics and give us a used item for the price of a new item. The store manager, Dan Tucker, would only refund the item as per store policy although we spent over 6 hours trying to make the defective laptop work. Would not even consider any other options. STAY AWAY FROM THIS STORE. SELLS DEFECTAVE USED PRODUCTS AS NEW AND DONT CARE ABOUT CUSTOMER
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December 2023 by Walter C.
I recently visited OfficeMax to purchase a chair mat and a monitor stand, and I was fortunate enough to be assisted by an associate named Aaron. Right from the beginning, Aaron's approach was the epitome of professionalism and kindness. He greeted me with a warm and welcoming smile, instantly making me feel at ease. Aaron's knowledge about office supplies was genuinely impressive. He expertly guided me through the different chair mats available, considering factors like floor type and mat thickness, ensuring I made an informed decision. His recommendations were spot on, and I ended up choosing a mat that perfectly suited my needs. But it was his assistance with the monitor stand that truly set Aaron apart. He didn't just point me to the right aisle; he took the time to understand my workstation setup. His questions about my monitor size, desk space, and ergonomic needs showcased his expertise. Aaron then recommended a monitor stand that was not only stylish but also adjustable, promoting better posture and comfort. What I appreciated most about Aaron was his patience and attention to detail. He wasn't just trying to make a sale; he was genuinely interested in ensuring that I found exactly what I needed. Aaron even shared some great tips on how to arrange my desk for optimal comfort and efficiency, which was beyond helpful. Moreover, Aaron's demeanor throughout my visit was a perfect blend of friendliness and professionalism. He was attentive without being overbearing and was readily available to answer all my questions. It's rare to find someone so dedicated and knowledgeable in customer service. In conclusion, my experience at OfficeMax was made exceptional by Aaron. His outstanding customer service, deep product knowledge, and genuine care for customers' needs were truly remarkable. It's associates like Aaron who turn a routine shopping trip into a delightful experience. OfficeMax is lucky to have him, and I will definitely be returning for future office needs, hoping to receive advice from Aaron again.
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March 2023 by Kathy Stedke
They couldn't help with my printegrateful. I asked if they knew of anyone and they gave me a business name to check. I was greatful.
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March 2022 by Raykenn1
Used the curbside pickup. It was quick and convenient. And the product sale price was great !
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March 2020 by Roy Bailey
Great tech. Conversation regarding old computers
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December 2017 by Kristine H.
Thanks to the young lady that helped me find refills for my Papermate pen. She was very friendly and helpful. I know where to go from now on! She made me a very satisfied customer.
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December 2017 by Jason T.
We went through four people that do not know how to make copies and bind a document. They are all trying to teach each other on my time. I would stir clear. I guess this is what I get for trying to do work on a Sunday. I found a office chair and relaxed.
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February 2017 by Scott M.
Walked in and immediately an employee helped me find exactly what I was looking for and was super helpful when I needed things copied. Going here for all my office supply needs.
