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August 2023 by PaulandLin Fletcher
Had Lanes move us from our old house to our new one. Will led a crew of three others. They showed up on time, were friendly, courteous, respectful and HARD working! They knew what their job was and worked hard to get it done on time. Would not hesitate to call on them again!
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November 2022 by David Orr
Lane’s was great for our interstate move. Everything from the estimate to the load and unload went smoothly with no surprises. On top of that, they offered the best price for our move by over $1000.
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November 2022 by Bridgett Blood
The team at Lanes was so helpful with all of my questions! They created safety and peace of mind in the middle of the craziness of moving to a new state! Highly recommend working with them!
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October 2022 by Ken Groholske
Mark, Jan and the entire team did an excellent job with the best value around! Called others and nothing compared without sacrificing quality. We got awesome service with a schedule that fit our needs.Thank youKen and Traci Groholske
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August 2022 by Linda M.
On 8/20/2022 Lane's Allied Movers from Lima Ohio arrived punctually to load my 3800+ square foot house full of my precious items on their semi. I was impressed with the professionalism and care given my possessions by Todd, Jolene, Tracy and Haley. They worked very well as a team, were pleasant and respectful to my belongings, myself and each other. I am so very pleased and only wish that I had found them before being scammed by "a top rated online broker." I am very satisfied and grateful for their professionalism and for alleviating my anxiety.
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August 2022 by Linda Melchor
Wow! Great company and knowledgeable, professional staff. Jan set up an appt for Mark to come to my home and give me an estimate. I had been the victim of an online supposedly reputable company who scammed me for $2400+ to “reserve” the truck so it was difficult for me to trust anyone. When Mark arrived, I immediately knew this was a company that I could trust with my precious possessions. After receiving a really reasonable estimate, the process was explained. Later I spoke to Jan who set everything in motion. I am so very happy, such a relief to find a company not owned by a broker, who I can trust. Thank you Mark and Jan for alleviating my fears!!
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May 2022 by Todd Duff
We hired them to pack and to load our trucks and enclosed trailer for a cross country move. When we arrived at our destination approximately 2000 miles later, we discovered that nothing that was placed in the trailer had been properly packed or wrapped even though we provided many moving blankets for them to use. Needless to say after many miles of travel, several items had continuously rubbed and caused much wear damage. Also damaged were some very nice rolling tool chests that again were not secured or wrapped.Contacted them multiple times and was told they were not responsible.Poor customer service and no accountability for the service they were contracted to perform.
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April 2022 by jeff h.
My wife and I stored our entire home with lanes for 12months! Everything in storage was exactly how we left it, when the guys came to unload they were very professional and well mannered. We don't plan on moving ever again but if we do we will be calling!!!!
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March 2022 by Jacci Moss
Everyone from the beginning of our experience to the delivery of our furniture was a great experience. The loaders were respectful of our belongings. The office person was very helpful. Every question we had was answered nicely. All were friendly and professional. Highly recommend this company!
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December 2021 by Cheryl Shepard
Lane’s Moving & Storage was great!! I would never recommend Allied Van Lines because my experience with that company was a nightmare!! They just totally dropped the ball on my move and forgot me!! Lane’s was the one who came through and moved my belongings to their warehouse so I could leave as planned. Jan was always responsive when I called and tried to make things right as much as possible… despite my horrible experience with Allied. I would recommend Lane’s but NOT Allied!!
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August 2021 by bonnie blachly
Highly recommend! The team was top- notch from beginning to end.
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June 2021 by Samantha Gossard Dykstra
I used Lane's for unloading/loading and storage for 10 months. It was an absolutely terrible experience from beginning to end, from the current owner of the company, to the men who do the manual labor. During the unloading, they complained the entire time, were not careful or cautious with our items, and sat in our antique chairs to "take breaks" in the warehouse. Our mattresses were not stored correctly --they should have been laid flat-- and the springs are now ruined after
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June 2021 by Samantha Gossard
I used Lane’s for unloading/loading and storage for 10 months. It was an absolutely terrible experience from beginning to end, from the current owner of the company, to the men who do the manual labor. During the unloading, they complained the entire time, were not careful or cautious with our items, and sat in our antique chairs to “take breaks” in the warehouse. Our mattresses were not stored correctly —they should have been laid flat— and the springs are now ruined after ten months in storage due to the way they stored them. When they loaded our truck, our items were not secure, most importantly our solid cherry Thomasville dining table, that was just “set” in the back of the truck without being secured. When we arrived to our new home, we discovered that one of the table legs had snapped. We also discovered that they had neglected to load our sofa— and our move was a 4 hour trip. Nothing was compensated, no apologies were made, and there was a complete and utter lack of care or concern for customer service— including from the owner of the company. When they brought the couch to us nearly a week later, they decided it wouldn’t fit down the stairs without measuring anything or truly attempting it. By that point, I was fed up with their service and had them put it in the living room and leave.It’s truly a shame that this company is no longer what it was built to be. They aren’t trustworthy, or dependable, and their prices are FAR too high to be putting up with this sort of nonsense. Save yourself grief and do not use Lane’s Moving.
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June 2021 by Samantha G.
I used Lane's for unloading/loading and storage for 10 months. It was an absolutely terrible experience from beginning to end, from the current owner of the company, to the men who do the manual labor. During the unloading, they complained the entire time, were not careful or cautious with our items, and sat in our antique chairs to "take breaks" in the warehouse. Our mattresses were not stored correctly --they should have been laid flat-- and the springs are now ruined after ten months in storage due to the way they stored them. When they loaded our truck, our items were not secure, most importantly our solid cherry Thomasville dining table, that was just "set" in the back of the truck without being secured. When we arrived to our new home, we discovered that one of the table legs had snapped. We also discovered that they had neglected to load our sofa-- and our move was a 4 hour trip. Nothing was compensated, no apologies were made, and there was a complete and utter lack of care or concern for customer service-- including from the owner of the company. When they brought the couch to us nearly a week later, they decided it wouldn't fit down the stairs without measuring anything or truly attempting it. By that point, I was fed up with their service and had them put it in the living room and leave. It's truly a shame that this company is no longer what it was built to be. They aren't trustworthy, or dependable, and their prices are FAR too high to be putting up with this sort of nonsense. Save yourself grief and do not use Lane's Moving.
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June 2021 by T Molla
Great crew, fast and efficient.
