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February 2024 by Cathy Coleman
Clean store. Very spread out. Only 1 register available for clothing, but there was a short line.
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January 2024 by Elizabeth Malcolm
Love the employees!! Clothes and prices very nice ?
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January 2024 by Sheryl Schroer
The reason I'm giving 2 stars is because out of this whole store, I think they had 2 ladies working the check out and that was it. I had to wait in line for 15-30 minutes. The lady in front of me even left the line. Behind me were a lot of people waiting to check out. There should have been something done to eliminate the wait time. Open other checkouts or something. To me, this is not good business.
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January 2024 by Susanne Bolen
Not like it use to be. Selections on clothing are very limited.
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January 2024 by Dennis Paul
Ordered online but had to return very easy to do
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December 2023 by Nathan Motter
Very nice associates who are knowledgeable, friendly, and helpful. Even during a very high traffic weekend, the store looked remarkably clean and well organized. The sale prices were comparable with competitors and the non-sale items were typical for JCPenny. The store's inventory was vast and there was plenty to shop.
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November 2023 by Michelle Morrisey
Sale item was a mis print on the table the item was on. But it still rang up for regular price. The manager made it right for us with not problem and thanked us for bringing the situation to their attention
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November 2023 by LINDA CALVELAGE
Dressing room has no place to sit your glasses on or a bench to sit down to try on pants, except for a few handicap rooms.
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November 2023 by Jerry Sites
The employees are very helpful and respectful a good place to shop
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November 2023 by Larry Conkle
Good place to buy clothed and misc. Items. Good atmosphere
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October 2023 by jim kaple
As always, Penny's Lima will not honor the corporate mailed discounts in their store.
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August 2023 by Natalie McClelland
Today I visited JC Penney after not having been there for months. It looked SO much better than at my last visit - cleaner, brighter, and updated with lots of new merchandise. I was SO happy to see it looking good because the Findlay store closed years ago, and I was afraid the Lima store was next. Keep up the good work!!!!
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August 2023 by Brad H
Not enough people working there. The floors were clean and shiny. They have some great clothes, but more ugly than good. The lady's clothes looked like the 70 ate the 60's the staff that were there are on point. Just to bad the small crew that was there has wat to much to do.
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August 2023 by Alex Beckett
It is a great place to shop for clothes!
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July 2023 by Bill Snider
I found some great clearance prices on shirts. I don't like the delay I had waiting to buy the shirts I found. I stood in line over 10 minutes with two cashiers working.