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“This company had its rough times in the past, per the other reviews, but I have had them for almost a year and the service is impeccable! We had only one instance where our internet slowed to horrid speeds, I called, and although they didn't get back with me on it (turns out high call volume), they fixed the issue quickly! Fantastic signal in storms, the way they spread out their signal speed is amazing, and their workers are just fantastic to work with! So many friendly, hard working, and trustworthy people work here! I would recommend this service to anyone that has the ability to use it, much better than the Spectrum I had a while back!!”
“Stacy was amazing she helped me w a kinda complicated request. But I transferred from spectrum and they were being complicated. I’m a proud and happy T-Mobile customer, thanks to Staci. Much love”
“Very impressed with the professionalism and service at T-mobile in Lima, Oh. Jackie made sure I had everything I needed to start my service in a timely manner! I wish I could leave more star’s?”
“I think Verizon is the best carrier imo I got a 200$ gift card for new phone account I also got there wifi so I'm eligible for a Nintendo Switch there customer service goes out there way for me they have a lot going on so I have needed technical support but I've not yet had a bad rep when calling yet they just provide so much and there warranti3s are legit amazing I got the galaxy s24 utrua and for a little over 100$ I got a brand new s24 ultra and am able to make payments so many advantages they have best reception most towers I could go on with all the advantages”
“11/2019. Updating from previous 1 star. Had a problem and it was fixed fast. Communication was good. It was as good this time as it was bad last time. Would be 5 star if they'd update to fiber and offer faster plans.From 2017.Dont know where to even start. Unbelievable. Absolutely the worst customer service that I've ever encountered with any company. Totally dysfunctional and they don't even seem to care.Paying for 10 mbps and consistently get less than 0.2. Missed service window 3 times and counting. Now it's down with an estimated time of repair of 24 hours acording to a recording on their worthless customer help line.”
“Was a little hesitant seeing the reviews here, but man, did getting Watch pay off. Low latency, good speeds, and friendly customer service. I can watch videos is 4k and play fortnite. Would recommend. The outage issues are mainly due to the old equipment but now that there is new equipment, there wont be that issue. If you live in a rural area and like to watch high quality tv and play games, this is a dream come true. Not to mention the amazing pricing as the cherry on top.”
“We had a great experience at this location! Thank you Austin, your product knowledge and customer service skills are amazing! My husband and I scheduled an appointment online and we were assisted as soon as we came in the door ( the line was long). We came in to switch cell phone providers and possibly buy one phone. With Austin's assistance we switched to Spectrum Mobile, purchased two phones, and upgraded our home service as well. All around a great experience and we will be saving a total of $220.00 a month! Thank you Austin!”
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“WCOIL has excellent technical support. They've been very prompt in addressing any issues that we have. The service is reliable, and the customer service is top notch. Highly recommended.”