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“WCOIL has excellent technical support. They've been very prompt in addressing any issues that we have. The service is reliable, and the customer service is top notch. Highly recommended.”
“I am very pleased. Oscar, Rylie and Adriana were very helpful. Rylie strived to get me the best deal to save me the most money and get the deal that best fit my budget. Oscar was a big help when things took a turn and made them right. Adriana was very helpful and also has a very bright personality. Thank you!”
“Very impressed with the professionalism and service at T-mobile in Lima, Oh. Jackie made sure I had everything I needed to start my service in a timely manner! I wish I could leave more star’s?”
“I think Verizon is the best carrier imo I got a 200$ gift card for new phone account I also got there wifi so I'm eligible for a Nintendo Switch there customer service goes out there way for me they have a lot going on so I have needed technical support but I've not yet had a bad rep when calling yet they just provide so much and there warranti3s are legit amazing I got the galaxy s24 utrua and for a little over 100$ I got a brand new s24 ultra and am able to make payments so many advantages they have best reception most towers I could go on with all the advantages”
“11/2019. Updating from previous 1 star. Had a problem and it was fixed fast. Communication was good. It was as good this time as it was bad last time. Would be 5 star if they'd update to fiber and offer faster plans.From 2017.Dont know where to even start. Unbelievable. Absolutely the worst customer service that I've ever encountered with any company. Totally dysfunctional and they don't even seem to care.Paying for 10 mbps and consistently get less than 0.2. Missed service window 3 times and counting. Now it's down with an estimated time of repair of 24 hours acording to a recording on their worthless customer help line.”
“Previous visits I’ve had at the Lima Ohio location I’ve been lied to. I was told my phone wasn’t compatible and I had to buy a new one thru spectrum. I was told insurance and auto pay was set up. I lost my phone working and when I called I found out the employee canceled my auto pay and I was being charged $5 a month and no insurance was ever added. (The extra $5 that was being taken out was actually a penalty for auto pay and not my insurance payment. I went back to the store found out that employee had quit and luckily I hit the jackpot with Austin. He was so professional, helped me thru the problem and the same phone the previous employee told me wasn’t compatible, Austin hooked right up and I didn’t have to get a new phone. He was amazing and I will ask for him every time”
“Was a little hesitant seeing the reviews here, but man, did getting Watch pay off. Low latency, good speeds, and friendly customer service. I can watch videos is 4k and play fortnite. Would recommend. The outage issues are mainly due to the old equipment but now that there is new equipment, there wont be that issue. If you live in a rural area and like to watch high quality tv and play games, this is a dream come true. Not to mention the amazing pricing as the cherry on top.”
Internet Service Providers
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“This company had its rough times in the past, per the other reviews, but I have had them for almost a year and the service is impeccable! We had only one instance where our internet slowed to horrid speeds, I called, and although they didn't get back with me on it (turns out high call volume), they fixed the issue quickly! Fantastic signal in storms, the way they spread out their signal speed is amazing, and their workers are just fantastic to work with! So many friendly, hard working, and trustworthy people work here! I would recommend this service to anyone that has the ability to use it, much better than the Spectrum I had a while back!!”