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February 2024 by Lyn Kesler
Complete understanding of my vehicles issues and offered a offered a fair price for my repair.
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February 2024 by Donald Bolinger II
Without appointment they got it in and fixed in less than a day
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February 2024 by Jaclyn Gamber
Took my car in and they ran a diagnostic and said it was the wires to my coils. Ok.. paid almost $300. 3 hours later it’s doing the SAME thing it was doing in the first place. Take it back and now the PCM potentially needs replaced and they reset it for the second time. Was never told that could potentially even be an issue nor were we told they reset it in the first place… nothing was noted in the work order. If they ran a diagnostic wouldn’t it have said that there was an issue with the PCM?!
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December 2023 by Doug Briggs
Stephen was very welcoming and helping. The team here is honest and work with you on completely what is needed to be done. I am very impressed with the service I received here at the Lima Firestone
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December 2023 by Robert Miller
I've taken both of my cars there and they've done a great job each time, and the staff is ery friendly
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November 2023 by zoey schnebelt
Never would I ever recommend this place to anyone. I went in for a new set of tires, made an appointment, and dropped my truck off. I got a call about 2 hours later, letting me know they were unable to do my tires as my rims are reverse mount. Totally understandable, went and picked up the truck and considered still buying the tires and having them mounted elsewhere. Later that night I realized my rim was totally mutilated, scratched, gouged beyond repair. I went back the next day and was told the store manager would give me a call the next day. Never received a call the next day or at all the following morning so i took it upon myself to call. Best they could offer me was $200 off a set of tires, when the rim itself is more than $200. Mind you, they can’t even put these tires on for me still nor will I be able to have a road size hazard on these tires. Terrible service, terrible people.
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November 2023 by shubham patidar
Professionally this place is not good, those people don’t even know how to reset the service indication in car (once done with oil change), left the oil stains everywhere especially in engine head and more . And unnecessary expensive.
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October 2023 by Marcia Essex
Had new brakes put on front didn't take very long at all . Will go back for anything that needs done very friendly and helpful
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October 2023 by Lynn Nowak
I went in for full service oil change. This is a tire place, they were unable to get 1 tire bolt off to do my tire rotate, so they rotated the other tires. They did not mark tire tread or brake wear on my sheet or fluid levels, so I do not know if anything was checked. I can say for certain they did not fill washer fluid or check my wipers that are 4 years old an falling apart. I was not impressed with my service received. Oh and the air filter was not checked either, 4 yrs old - I replaced it myself after the fact!Service: Oil change
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September 2023 by Larry Cowan
My son got his truck fix there but it took two visits 2 get it right
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August 2023 by Holly Vandersall
Just wanted to say a big Thank you to Alex for helping us with tires.Our motorhome tire was bad. It was late and we needed help. Excellent service and friendly fair pricing. Thank you so much ????Service: Tires
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July 2023 by Madison Shultz
Originally I went in for an alignment. I scheduled online, and when I got there was told that they had no one there who could do an alignment. This was no one at the stores fault but more the websites fault. I left my car overnight and got a call the next day that there was actually something broken on my car and I needed new tires. They fixed what was broken, put on new tires, and did the alignment all in the next day. Keith was really great throughout the whole experience in explaining what was wrong and getting me a good deal on the tires. Overall the experience with the store wasn't bad, but with the website and scheduling.
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July 2023 by Life_with_cars
Had car dropped off for ball joint and axle. Price was expensive for what was done. Paid for inspection and paper wasn't filled out. They failed to mention my speed sensor wire was cut off most likely from ball joint breaking and lights were on my dash. also, didn't mention major oil leak. Wont be back
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July 2023 by B̸a̸d̸ L̸u̸h̸ B̸i̸s̸h̸
Took the car in for new tires and went to the mall for 3 hours plus to pass time come back and car has not even been in awful don’t take more cars then what you can handle ??♀️Service: Tires
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May 2023 by erica krause
Great staff wish they could do alignment on a lower suspension
