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September 2023 by Daniel Gallagher
Fantastic team and friendly service. Not a single issue for me with 100s of packages sent. The Lima at John’s Rd team is professional, knowledgeable, patient, and always willing to help every customer tirelessly and completely. This team prints up countless labels for my 1004”1” shipments and never worked with a faster location.
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September 2023 by Sharon Waldron
On 8/15/23. At 220 pm. One of the drivers pulled out in front of me. On Baxter and Mckibben.Thank you FedEx for hiring safe drivers.
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August 2023 by Raymond Maxson
FedEx is the worst delivery service. If they do happen to deliver to the correct address the driver will not give you time to get to the door. And quite often our packages are delivered to the road east of us which has the same house number. Their phone service is a joke!
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June 2023 by MIKE Purtee
Says they are open sat 9-12. Drove all night out of Baltimore md. To get my package. No one is even here! Let it to FedEx
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October 2022 by Ted Vibbert
The shipping place is good but FedEx didn't inform us the package was taken someplace else. Quite the CF. 2 day shipping turned into 4 because they misplaced the package.
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September 2022 by Tomomi Gallagher
Very disappointed the service. All day here and nobody delivered. Tracking says by 4:30 pm and now “we attempted at 5:33 pm but no one here.” It’s wrong. No door tag either. All day we here and entrance door is wide open. Recommend not to call customer service. Its worthless.
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July 2022 by Lisa Rice
The rep working went out of her way to help me get my packages mailed. She was great!
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June 2022 by Kevin Morrison
Spent half the morning looking for our packages that were confirmed by the driver to have been delivered to our YMCA. Finally, after checking every outdoor camera, we see that your genius driver delivered the package to a house behind us with the same number on a COMPLETELY DIFFERENT STREET!C'mon, I know the world is taking anyone they can to fill shifts but your drivers should be able to READ and COMPREHEND.Do better...
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June 2022 by J Majo
They lost my package. The kid working on April 21 after 5pm seemed to not care at all and i thought to myself i shouldn’t ship this with them, but here we are.
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May 2022 by Jack Hilvers
I own a coffeeshop and we were expecting a delivery of coffee cup lids. Received an email saying they could not be delivered because no one was here. We were here! We eventually ran out of lids and couldn't sell our product. Today a worker and I saw the FedEx truck at the business next door. I received another email saying could not deliver because we weren't there. The driver never made an attempt to even come to our business! We physically saw him drive off without stopping. I called and was told they would reroute the driver. After several hours of waiting I received a phone call saying it was too late!! Everyday we dont have our product is money out the door! What on earth FedEx? You were literally right there. This company is horrible!
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May 2022 by Thomas Wright
Had to make a last minute drop off for my job and even though it was almost time for them to close, the guy on duty helped me get the items inside and had a great attitude
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March 2022 by WallStreet Bets
Terrible service!! Manager couldn't locate my package that was lost during transport. Told me to get lost and use UPS?? What manager says that and refuses to help the customer? What a tool! A screwdriver couldn't even fix those loose screws!
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February 2022 by jim smith
The rude smart a.. kid working feb 1 2022 at 4 pm is a complete door knob. This kid shouldn't be in front. Should be working for the garbage disposal business away from customers. I wouldn't have this low life deadbeat anywhere near people.. like he said before I left " I don't care it's not my business " all because this place doesn't accept cash. No cash at all.. what business doesn't accept cash. Went to usps and they accept cash.. wow
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January 2022 by Deborah Bland
Friendly service able to print off shipping label
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January 2022 by Mechele Fischer
We are a business in downtown Lima, Ohio. Deliveries are being left outside on our front sidewalk or outside our back door (which opens to an alley) on evenings and on weekends! We are not open in the evening or on weekends. We also can't see when something is being left at the backdoor or on our front sidewalk when we are here. This is crazy. It already takes forever to get a delivery because of the supply shortage but now to get it stolen once it gets here. Great customer service, Fed Ex.
