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June 2024 by Brad Gossard
Grateful for the shop! We’ve always received top-notch service and care. The only place I would take my vehicles.
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September 2023 by Dan Hennon
Great little shop
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July 2023 by Morgan Colby
Very nice family, they do very good work so it's not super cheap, but they do not over charge, very fair!
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June 2023 by 10 Year Reign
Great work! Great service all around.
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March 2023 by Jason Kohli
They took great care of my truck, Friendly,professional and fast. They didn't even try to up sale. Pat is awesome
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February 2023 by Miranda Diller
Took a while, but worth it. My car drives good now and the prices are unbeatable
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February 2023 by Herb & Karlyn Lauer
Excellent service! Very professional knowledge!
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January 2023 by Joseph Schulte
Excellent service. Doesn't take credit cards.
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October 2022 by Dick Jenkins
Excellent experience, great folks...they do it right the first time...call for an appointment
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August 2022 by Jason H.
I had already been to 1 shop that performed shotty work. I got referred by a friend to this place and they took care of my issues and did an alignment on my vehicle! Guess this is my new shop!! Thanks
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May 2022 by Tyler Wright
Did an alignment on my 07 suburban. Truck drives absolutely perfect. The shop was very clean and everyone was extremely nice. This is where you go to get honest repairs.
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July 2021 by Mike Fogt
Great service
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June 2021 by Adam Brayton
Best service and prices for big trucks in the area!
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May 2021 by steven foust
Very helpful with all my questions looking forward to having my truck done here
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May 2021 by Rayo Nulsen
My vehicle suddenly started overheating as I was driving through the outskirts of Lima. I didn't know it, but my tensioner belt had broken. I was three miles from Frail's Garage, so I let my engine cool down and then drove it about 1/2 mile at a time, stopping to turn off the engine each time (it took me almost two hours to go 3 miles.) I parked in a lot down the street from the garage and walked the rest of the way. When I arrived at Frail's, I learned they were backed up about three weeks with so much work. Even so, Dan drove me back to my car and looked under the hood, which is when he noticed the belt. He told me to drive the car to his garage and ordered the part as soon as we got there. The part arrived within a half hour and he replaced the belt in a matter of minutes and sent me on my way home so I could join my daughter's 21st birthday dinner. My car purred all the way home, the thermostat never measuring hotter than normal. It was truly a huge relief. During a time when I see so many people hating on each other for every little thing they say or do, it sure was heart warming to be treated like a family member by people I had just met minutes ago. My sincere gratitude to the Frail family, and obviously I recommend this garage with the full 5 stars to anyone who needs a vehicle serviced.Service: General repairs & maintenance
