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September 2024 by Brittany C
What an appalling customer service experience with the pharmacy. My prescription had been ready for a few days. Since I now have to drive further to the pharmacy I didn't have a chance to get it sooner. I gave her my prescription insurance card and she very rudely said I needed to come back in an hour. I asked her why if my prescription was already ready and she said you need to leave and come back in an hour. I said I don't understand why you are speaking to me that way. She said we are busy come back. I was so confused as to what was happening, I stayed there until the other pharmacy assistant came to the window and I said I needed to speak with a manager. The pharmacist came over (mind you she heard the whole thing and never said anything). I said I'm not sure why she is speaking to me in a way that seemed as though I was rude to her, but we are all going through the same thing you all are, and her behavior was unacceptable. The pharmacist has my prescription to me in 8 minutes. The gentleman came to the window and was very polite. I'm not sure why they are tolerating this behavior and I will not be back to that location.
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September 2024 by trent hole
Just moved to Lima and knowing better used another awful cvs , they’re all not on probation from state board for nothing .
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May 2024 by Brian Wentzel
For some bizarre reason management has decided to close the restrooms to the public. This makes zero sense. I would recommend going across the street to the much nicer pharmacy
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April 2024 by frdgen
The pharmacy hardly tried to use both of my insurances.
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January 2024 by Thomas Kloeppel
Helpful staff.
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October 2023 by Kaylee Mek
They didn't have my medication in stock, which on its own isn't an issue, but pharmacy staff did not say anything to me regarding this. I didn't even realize it until I was back home. I went back to the pharmacy to let them know I was missing one and that's when they finally told me. It would have saved us both time if there had been proper communication.
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October 2023 by Tracy Zink
Rude employee's. Changing pharmacies. Losing my business. Staff got nasty with my Son picking up my prescription because I am home sick.
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August 2023 by Lynn Russell
Pharmacy staff are very rude…
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August 2023 by pete pellegrini
Over last year pharmacy has progressively gotten slower and slower. Not uncommon to wait 30 minutes or more to pick up prescription.
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June 2023 by Tiffany Pyle
I could not pin point what I needed but Julene (probably didn’t spell that right) came right over and helped me and answered my questions. Thank you from the bottom of my heart!!
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June 2023 by Jeanne Lyle
Always helpful from the store to pharmacy
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December 2022 by Kevin Yohey
Clean place. Moderate wait times for pick ups.
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November 2022 by Kelly Bear
Not very cheerful and helpful
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October 2022 by Kelly Peters
Not very cheerful and helpful
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August 2022 by Norma Gossard
Just medicine had to go back another day for pick up.
