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October 2024 by Janice Swaby-Smith
Very friendly and helpful staff
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October 2024 by Don Gagel
Everything went perfectly on my FREE /recall/replacement of a fuel pump on my Honda Passport, plus the job was done in 1/2 the time they thought it would take. Thanks guys!
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October 2024 by Josie Weatherhead
Everyone is so friendly and helpful, making for a really enjoyable experience! Thank you!
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October 2024 by Tom Rable
I always deal with John G. He always does a great job.
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October 2024 by Meagan Campos
John G and Matt from financial are always helpful and friendly! Always a pleasure working with White’s Honda Lima!
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October 2024 by Brenda Bayman
Great service!
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October 2024 by Troy Landin
Always a great experience
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October 2024 by Amber Basares
Review for White's Honda and Toyota
I recently had a disappointing experience at White's Honda and Toyota that I feel compelled to share. A couple of days ago, I visited their service department with an estimate I had received previously for over $1,000 worth of brake, rotor, and pad work, along with detailing. I was also in need of new rear tires, which I had ordered from Amazon.
I scheduled an appointment for the mounting and balancing of my new tires, expecting a straightforward process. I was quoted $15 per tire for the service, which seemed reasonable. However, after waiting for an hour, I was informed that my tire's valve was bent, and that I would have to pay an additional $200 to fix the rim before they could properly install the tire.
What struck me as particularly frustrating was that they did not consult me before proceeding to remove the tire with the bent valve, nor did they offer any alternatives or solutions. Instead, they simply presented me with an unexpected bill, hoping I would just go along with it. This left me feeling taken advantage of, as if they were more focused on squeezing extra money out of me rather than providing quality customer service.
It’s disheartening to see a business prioritize profit over the well-being of their customers. I cannot recommend White's Honda and Toyota based on this experience. If you value transparency and customer care, I suggest looking elsewhere for your automotive needs.
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October 2024 by Tabitha Hager
I have been coming here for years. Some positive. The staff that great you and got me checked in was amazing. Give them 5 stars. They let me drop my car off at lunch then pick up later. I was a little upset when I went to pick up my car they couldn’t find my keys. Here the tech left them in my car around the side of the shop. I also pulled in for my oil change and my tire lights were on. They never filled up my tires for me
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October 2024 by rebecca shue
Robert always makes it an easy process for us. Second car we have gotten from him!!! Will go no where else
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September 2024 by Luke Kaufman
Had a good experience. They said it would take about 45 mins and that’s how long it took. They were very nice and showed me around the lounge and offered complimentary beverages while I was there
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September 2024 by Marilyn Heitkamp
A great experience.
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September 2024 by gwen overholt
Did an excellent job. Everyone was was professional and courteous. Grady did a great job explaining all the bell's and whistles.
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September 2024 by Harry McDonald
Josh the car rep was super helpful and explained everything to me in a simple way
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September 2024 by Kathy Hadding
NO hard sell or pressure tactics! I very much appreciated that. Very accommodating to an elderly person. Willing to wait on my son to join me for a look see. Besides being very accommodating, Sam, my salesman, was very personable & easy to talk to. He knew his stuff & explained how the process worked with ease. And didn’t seem to mind answering questions from an elderly inexperienced female! Will def deal with White’s Honda in the future!!
