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January 2024 by Dave Meeker
It's a great place to rent to own furniture and other items. Customer service is top-notch
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January 2024 by Micheala Bronson
This place is infested with cockroaches dead ones in washing machines and jumping on box's they had at the front of the store employees their are rude and overall I wouldn't even give this place a star disquisting. Destiny is also rude and continued to harrass me and call names also calling my mother who lived 45min away. Why she is a manager is beyond me.
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November 2023 by George White
If I could give 0 stars I would. Been a cx of theirs for 8 or 9 years and get no respect . Must be new people,I'm not sure. But I've been very unsatisfied with Aaron's for the past few months. Hate to leave a negative review but Lima,OH needs to know it's not the same Aaron's it used to be.
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October 2023 by Linda Johns
Staff is caring want you to enjoy you your new furniture. Very polite and accommodate ing. I use them for all my furniture and appliances.
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October 2023 by Zachary Kanney
Great delivery drivers. My dryer was damaged upon arrival and they were able to get me another one the same day even though it was close to closing time. Thank you!
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September 2023 by Glen Fletcher
Moved to town and needed a washer and dryer so I went to Aaron’s, even after reading the reviews and friends telling me not to. They promised they were new units but on the first load of clothes going through I saw a handful of roaches fleeing the machines. If I am 1 day late they will call me and my family 4-5x back to back, I spoke to the manager Ashley about scheduling a time for them to come pick them up and told her the weekdays between 5-7 would be perfect and her words were “I only let paying customers dictate what I do”. I told her that then would have to be the times or no one will be there to let them in to get it, she told me that they will continue to show up and call until they get their merchandise on their scheduled time and not the time I’m trying to have them come. Whatever you do DO NOT RENT FROM THE AARONS ON ALLENTOWN RD, Lima Ohio.
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September 2023 by Kristin Mullins
Trash customer service . Ashley the general manager is trash. She’s rude and disrespectful . And destiny is another rude and disrespectful person. I would not go to this location . Trash service
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July 2023 by Rick James
Place is a dumpster fire. Dont get furniture from here, they'll lie and say it's "new" yet has bed bugs. Buyer beware.
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June 2023 by Bear
Imagine being dumb enough to insult someone who's been a loyal customer for 10+ years. Have fun getting your stuff back Travis, I REALLY hope i run into you on the street.
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January 2023 by T and Z Apt Life
We had great service from Debbie! We will be back!
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December 2022 by Roger Parkins
Computer at home went out, needed a new one, went to Aarons and they had a used one which I took and brought home and it would not come on....., took back within the hour of getting it and they replaced it with another used one, brought it home and it worked but there were issues with the graphics card and would not play videos etc. I called and was going to take it back before the payment was actually due and they convinced me to let them get me a brand new one so I waited and waited and after they got the next months payment they got it so I went to pick it up and it appears to be another used computer so I declined it and returned the other one as well. I asked them to just refund the money and I would get a computer somewhere else and they said ok. 4 phone calls later they finally told me they don't do refunds and no store credit or anything other than thanks for your money. So, I am out 180.00+ dollars. This left a bad taste in my mouth and called corporate and will be making a call to law enforcement later to see what I can do about this THEFT! I have bought several new items from them over the years and this is the gratitude you get, I guess it is all about the money to them while screwing a loyal customer.
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November 2022 by Kurtis Barnes
Worst place to go to. Pending lawsuit against them
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July 2022 by Austin perkins
Good prices on everything you need Staff is awsome ...more than willing to work with you for all your needs and very flexible payments
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March 2022 by Praise his name
The staff was extremely rude and disrespectful. Some of the things they said to me and another person was unprofessional. This store needs new people that help people not tell there business and use harrassment and threats as a form to get a payment. I don't appreciate the disrespect at all and would definitely like to speak with someone about my experience.... definitely not happy and being extremely over charged the item I have was pre owned sold to me with out a box and had a issue with it after 2 weeks.
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February 2022 by Robert Pavich
If you have terrible credit Aarons will help you get what you need. Unfortunatly like all high risk lenders they take advantage of poor Americans and charge outrageous interest on every purchase. I have made with 3 purchases with them in 3 years and still every purchase costs minimum 100% over cost.
