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September 2023 by The World Class Traveler
Simply put: HORRIBLE. Greedy Capitalist fo sho. Only after making "sales" (profits) and no real interest in the needs of the customer. Bakit Y-not "bicycle shop"?
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August 2023 by MJ Kurtzman
Had a flat tire and wanted to change my 7-speed shifter to a different version. They hooked me up and several days later I had my bike back. Recommended if you need bicycle maintenance.
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August 2023 by Paul Abdis
We rented bicycles to ride the nearby B+O rail trail. The shop had us outfitted and ready to go in no time. Give them a try, I think you'll have a good experience too.
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July 2023 by don maxey
I recently purchased two bikes, the service was fantastic sales people were very helpful and friendly. I traded in my old bike and received a very fair price. I will definitely be back for any future service.
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June 2023 by bradley laser
Eric (owner) and his team are the best! Personalized service and willingness to help set the shop apart from others.
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May 2023 by Brenda Wilson
This is the best place to shop for bicycles and other related items. They are very helpful and informative.
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May 2023 by - Bogovich -
Y-Not is cool. The bikes are nice and the staff are all friendly. I've lost weight and if I need to buy something bike related or have a problem while on the bike trail, they are right there. Overall I'm very happy I bought a townie bicycle from Y-Not.Thank you.
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May 2023 by Marisa Maidment
Took my bikes in to have a tires and the handle bars on one reattached I was quoted 160.00-180.00 for both. Picked them up the price was 270.00. I only paid 137.25 for both bikes, I bought from them. They should have called us to let us know what needed done and did we want them to do it. They need to have the person quoting know something about what she is quoting. Will never go there again. Bad business.
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April 2023 by Cindy Handley
Purchased a Townie from Y-Not. I took it for a ride and needed some adjustments on it. Took it back there and they adjusted the handle bars. He made sure that i was satisfied with it before we left. I have had other brands of bike but this one is the easiest to ride for me. I can get on and off easier than my old bike. I will definitely be back if I ever need another bike.
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December 2022 by Jason McDonald
Moved to town recently and had a fairly "unique for Lexington" bike that I wanted to trade in. Mr. Eric was super helpful and communicated fairly regularly throughout the process.Now if only the supply chain issues would settle down so the new bike can come in!
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October 2022 by Rob Goodwin
Y-NOT bike store is a customer oriented, full service bike store.I have had the pleasure of working with many of their staff including the owner Eric. All are knowledgeable and willing to go well above the normal standards of service. Their products are also comprehensive so that you don't have to shop around to find something.Highly recommend YNOT for all your biking needs!
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October 2022 by Dennis Jones
Had several great experiences at Y Not Bikes in the past week. While visiting from out of town I needed to rent a bike to get in my miles. Everyone was very helpful and special thanks to Collin, Vicky, and Eric. Clean well laid out shop that fulfilled my every need! I wish that I had more time to enjoy the B & O Trail just outside their door. Until next time...
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September 2022 by Christopher Picard
He was super friendly and quickly helped replace a couple screws that had rattled out
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July 2022 by James Rose
My family and I was camping nearby and upon our arrival the front derailleur on my bike ended up bent and completely not usable. This was the nearest bike shop according to Google, and even though it was a Monday in peak summer season they were able to get me in and get it fixed up. Thankyou!
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July 2022 by Dave Silloway
I placed an order with Y-Not and Eric really took care of me. Order was shipped the next day. Thank you!
