Waterbeds 'n' Stuff in Columbus is a well-loved store known for offering a wide variety of products and friendly service. The business has a strong reputation as the area’s premier smoke shop, especially at their Polaris Store, which features a large selection of glass pipes, vaporizers, waterpipes, and other smoking accessories. Customers often praise the knowledgeable staff, who are friendly, professional, and eager to help with any questions. Many reviews highlight the welcoming environment and the staff’s genuine care for customers’ needs, making shopping a pleasant experience. In addition to smoke-related products, Waterbeds 'n' Stuff offers an impressive range of mattresses, furniture, and unique gifts, including shirts, posters, incense, crystals, gag gifts, and glassware. The store is appreciated for its fun and interesting items that are hard to find elsewhere. Customers value the helpfulness of the staff, who even go above and beyond to make shopping enjoyable, such as entertaining children or providing small gifts. Overall, Waterbeds 'n' Stuff is recognized as a friendly, professional, and reliable place to find quality products and receive excellent customer service.
I had an issue with a return and the workers there went above and beyond in trying to resolve it. They were very gracious and understanding. A great shop!
October 2024
I come here for vape products & incense quite often and this is my favorite store to visit! You'll be taken care of very quickly and they always have your best interest in mind. It's easy to see that the staff here care and enjoy their jobs, very refreshing environment. Thanks guys!
August 2024
Super friendly and helpful staff. Always has the stuff I need.
