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March 2024 by Kelly Monahan
Quick efficient, greeted me right away to drop off packages easy drop and go. Great location
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March 2024 by Sarah Aldamen
today, I directed an undesirable worker from an employee named ( Nina ). She was very mean to me and treated me in a very condescending manner, as if she owned the entire company. Her manner was rude, and she also wanted to convince me that I was either stupid or deaf, and I am not both. also judging my action and treated me like I work under her, just because she’s doing her job. And to me I will never accepted to be treated like that from a worker doing her routine job, because of her bad day or if she does not like me from the moment she saw me. because we all have jobs and we know how to act and respect customers. I don’t recommend this specifically USPS office just because of her working there and if it’s close to your home, go to a different worker than her, nobody should accept her action and being treated badly, just because whatever.
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January 2024 by Samantha Bodin
Fastest post office experience I’ve ever had. A line of 5+ people gone and cashed out in minutes. Amazing!
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January 2024 by Emily R Wolf
Line moved quickly and the staff is very helpful. The box to attach labels ourselves is helpful for avoiding the line
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November 2023 by zach walters
went here for the first time to drop off a package and was a little confused so i asked the middle aged black guy at the front if he knew if my package was insured, he then gave me a snarky response and said he has no clue. he then told me it came with $100 insurance automatically in which i replied “thank you that’s what i needed to know”. as i was walking out i heard him say “well that isn’t what ya asked” and him and another lady started laughing. terrible experience and wouldn’t recommend dealing with these rude employees. just because your not having a good day doesn’t mean you have to be rude and turn people away. not to mention you were very rough on my package with an xbox inside of it.
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November 2023 by Ashley Downs
Agent would not help us with passports during passport walk-in hours per the USPS website.
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September 2023 by a moe
took a few tries to get someone on the line but dan (i think was his name) helped me out very quickly and answered everything I asked once he got the chance. Saw a lot of bad reviews for this post office and have had a bad experience myself in the past but at least they have a couple competent people now.
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August 2023 by justin ribinskas
Lady at the front desk is just not a nice person. Must not like her job too much! Or maybe just mad at the world. Either way, had a situation where I saw her treat others with disrespect and then it happened to me a completely different day.
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August 2023 by Dakotah Riddle
Always get excellent service here! Great staff!
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July 2023 by James Calevro
I've had excellent service and great staff!
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June 2023 by Fro Bro
I've had excellent service and great staff!
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June 2023 by I H
USPS worked hard to ruin a $300 perishable shipment. I'd like to thank me for working harder to (hopefully) keep that from happening. If only I got their government benefits for actually doing their job, too.
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May 2023 by Annie Ernest
I have never had anything but great service from this location. Everyone is pleasant and doing their best. I'm usually there around noonish due to my personal schedule and even though there is a line, I'm greeted with a smile. The patrons are another story. Good grief, have some patience people. There's only two workers at the desk. I was really taken aback at the rudeness of some of the customers. One guy literally stomped out because he didn't like the answer to his question. Ugh.
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March 2023 by Christianah Malik
This is the best post office so far in Westerville, very friendly and nice staffs, very helpful people. Thank you guyz.
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February 2023 by Ted Klecker
Really poor customer service the staff was so rude.
