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August 2024 by svpaj
Orders some Balenciagas for a concert, 1500 dollars, they were supposed to be dropped off two days ago. Gets a message “package available for pick up” goes to pick package up for two days in a row, they’re telling me they can’t find it. I ordered these shoes specifically for a concert I’m going to today and now I won’t even have them. So annoyed.
It’s goin on 4 days now and the package just seems to have disappeared. Driver is saying he put it in a lux locker, my apartment verified he didn’t. And package is still saying available for pick up instead of delivered so that is false. Files missing package.
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August 2024 by Anonymous Customer
Condescending male staff member. After he asked, “how can we help you?” I made a simple comment of why I came in while perusing one section, and his response was, “well you won’t find it over there” in a voice that was not welcoming at all. Similar comments were made during my visit, another being when I wanted to read through the screen on the hazardous materials details, I guess I was taking too long for him because he said, “click continue,” I noted I was reading through it and his reply was, “I just told you all of that.” So it was just not a great customer experience overall. I stayed polite, but it made me not want to deal with him on any other occasion. Everyone else I’ve encountered at this location over the last couple years has been great.
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July 2024 by Nani
This post office has lost countless mail that has cost my wife’s business money and time. Letters that have tracking that were lost. It’s so bad that we had to file a complaint on this location. We are better off putting letters in collection box’s in random places than to drop them off here! Just like other reviews say, employees here talk to you at times like you are making their life miserable!
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July 2024 by Cetera
will never come to this post office again, the guy working there is very RUDE and CARELESS, they also Lost over 300 packages.
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July 2024 by L M
Would not recommend this location. Staff is extremely rude and telling customers the wrong thing. Very rude lady told me I couldn’t use my stamp WITHOUT EVEN LOOKING AT IT. Then when I asked her to have a look she realized it was ok to use. I saw the same lady staff tell another customer that she couldn’t have her package back to take a picture of it. I cant imagine why. Rude rude rude.
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April 2024 by Smith Johnson
These employees are a joke.
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April 2024 by Alex Show
Rude and racist
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March 2024 by Kelly Monahan
Quick efficient, greeted me right away to drop off packages easy drop and go. Great location
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March 2024 by Sarah Aldamen
today, I directed an undesirable worker from an employee named ( Nina ). She was very mean to me and treated me in a very condescending manner, as if she owned the entire company. Her manner was rude, and she also wanted to convince me that I was either stupid or deaf, and I am not both. also judging my action and treated me like I work under her, just because she’s doing her job. And to me I will never accepted to be treated like that from a worker doing her routine job, because of her bad day or if she does not like me from the moment she saw me. because we all have jobs and we know how to act and respect customers. I don’t recommend this specifically USPS office just because of her working there and if it’s close to your home, go to a different worker than her, nobody should accept her action and being treated badly, just because whatever.
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January 2024 by Samantha Bodin
Fastest post office experience I’ve ever had. A line of 5+ people gone and cashed out in minutes. Amazing!
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January 2024 by Emily R Wolf
Line moved quickly and the staff is very helpful. The box to attach labels ourselves is helpful for avoiding the line
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November 2023 by zach walters
went here for the first time to drop off a package and was a little confused so i asked the middle aged black guy at the front if he knew if my package was insured, he then gave me a snarky response and said he has no clue. he then told me it came with $100 insurance automatically in which i replied “thank you that’s what i needed to know”. as i was walking out i heard him say “well that isn’t what ya asked” and him and another lady started laughing. terrible experience and wouldn’t recommend dealing with these rude employees. just because your not having a good day doesn’t mean you have to be rude and turn people away. not to mention you were very rough on my package with an xbox inside of it.
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November 2023 by Ashley Downs
Agent would not help us with passports during passport walk-in hours per the USPS website.
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September 2023 by Jimmy
I've had excellent service and great staff!
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September 2023 by casse D
stuff are slow
