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November 2023 by Anne Welsh
If I could give a ZERO rating I would. I rented a truck for 2 hours. The gas tank was 1/4 full when I took it and at 1/8 when returning. They charged for gas, which I knew and understood, BUT they added an ADDITIONAL THIRTY DOLLARS because it was returned below 1/4 tank. An ETHICAL business would NOT send it out with only 1/4 tank OR MENTION THAT TO THE PERSON RENTING THE TRUCK. And the “manager “ will do NOTHING except play STUPID when you call to complain. He ‘s more concerned about swindling people than practicing ETHICAL BEHAVIOR.
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October 2023 by Pate Rudolph
FANTASTIC! Everything was seamless and easy! The owner was so pleasant and helpful! Highly recommend this location for service and quality of equipment.
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July 2023 by Damon Reynolds
The owner is great !! He's very friendly amd explains everything you need to know. We always use this location.
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July 2023 by Les Wallace
Electronic truck pick up is a convenient option.
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March 2023 by Bhasker Madella
Scammed for additional day and the person hang up when talking about the concern .
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December 2022 by Yefan Wang
Great reservation and check in process. However the checkout process was not smooth. We returned the van on time after hours however we got charged for one extra day. Luckily we took a photo and videos to prove we return on time. Had to call the customer service and show them the evidence to refund.
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June 2022 by Christian Rivera
BEWARE! I was charged another $196 about 3 weeks after I rented a truck for about two hours. I called to see what was going on & they just kept giving excuses. Thankfully, I was able to dispute it with my bank but it’s obvious they keep your card information and charge it weeks later in hopes you don’t notice.
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June 2021 by Gene Bond
Fantastic people i had to get a different truck to pull a trailer due to them finding a wiring problem on mine. It might have been ok but there safety rules do not bend. I really respected that. Very assume help with whole process
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July 2019 by TIM Wallace
Great service
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April 2019 by THE E-MAN
Not good
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March 2019 by Clint Fox
Great place to rent a truck or storage unit. Highly recommended...
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February 2019 by Antonio Machado
Went through the reservation process and had a truck reserved and when they printed the paperwork, they tell me they can't rent one and too call the 1800#. If I was not able to rent a truck for whatever reason I don't even know then the reservation should have never went through. Wasted 2 hours of my time for nothing. I would give a 0 if it was listed.
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June 2017 by Mrs. Dickson
Would give a zero if I could. Reserved a truck to be picked up at this location and we called this location FIVE TIMES and left a voice mail. No one called us back. We tried calling two other locations near by and they also did not answer the phone. Called the main customer service line and after FIFTEEN MINUTES of being on hold, got disconnected. Currently waiting on hold again after calling back. If you want a move to go well, do not even consider going with U-Haul.
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April 2017 by Teresa Van Meter
very polite and helpful.
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July 2016 by Courtenay Thomas
Would give a zero if I could. Reserved a truck to be picked up at this location and we called this location FIVE TIMES and left a voice mail. No one called us back. We tried calling two other locations near by and they also did not answer the phone. Called the main customer service line and after FIFTEEN MINUTES of being on hold, got disconnected. Currently waiting on hold again after calling back. If you want a move to go well, do not even consider going with U-Haul. Oh, and after waiting again, just got disconnected. Such a joke of a company.