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March 2024 by Ann Logan
Outstanding customer service! The BEST location in central Ohio!
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February 2024 by Jim Bevins
This location is perfect! The physical location is convenient, the availability of trucks is great and the customer service is always top notch! This is why I have been using this location for nearly two decades.
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December 2023 by chaitanya vegesna
Bad service. Truck is not is condition. Carpets are all scattered and have leaves already inside them.They added cleaning fee saying I left leaves. Very rude behavior.They ask for pictures but they don’t sent if we ask.Cleaning fee is a fake charge.
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November 2023 by Marshelle
Excellent customer service
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October 2023 by Channel B
All good. ?????
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July 2023 by Defense 101
What happen to pro rating the mileage?!This is the 2nd time I was asked for an estimated mileage that I will drive and when the truck is brought back I would be pro rated. Both times I was charged the estimated amount! I didn't drive 10 miles, yet I was charged $10.00.If you use this location. Make sure you record your mileage!Some one is making out and it's not me....... Never again!
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June 2023 by Elizabeth Roy
I loved getting to drive the brand new van! It was perfect for my needs. The owners of the location were very kind and friendly.
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May 2023 by Shireen A.
Extremely rude woman running this, absolutely pick a different small business to support.
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August 2022 by Trisha SIAS
We've been looking for a truck 3 to 4 hours it was crazy majority of the people were rude but we found this little place and it was awesome they had the truck we rented it with no problems the people running the place were extremely nice very cute setup like being in the country I love that we will return to rent U-Hauls or trucks from them thank you so much
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June 2022 by Kumar Naidu Pendyala
The lady at the office is very helpful and guided with all the required information. This place has a small parking lot, so it's tough on weekends. Easy and convenient area for Polaris and Westerville communities. No Mobile pickup, keys can be dropped off in the lockbox next to storage gate.
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May 2022 by Kimmi
I can't remember the name of the lady that helped me, but she was very nice and extremely easy to work with. I called the day of moving for a rental and she had one available, it was a life saver!
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February 2022 by Kylie
great experience! set up a van rental online and completed check in prior to reservation date. website was simple to use and self explanatory. at time of pick up I decided to go in office and Pamela was awesome to work with! she was very helpful & kind. return of vehicle was also seamless. I will use this location for any future needs! 10/10 recommend to anyone looking for a rental ?
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September 2021 by John McNitt
I’ve rented a trailer to tow behind my truck from this location as well as purchased moving supplies from them. The gentleman there is always helpful and answered my questions to ensure I had the proper hitch setup prior to picking up the trailer. The office staff is helpful and friendly as well. Of the UHaul locations I have done business with, this is by far my favorite.
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September 2021 by Jeff Kirkey
This location is 1.5 miles from my house and the one time I actually got a truck there was easy. However the last three trailers I have reserved there, each time I have been contacted by UHaul and told I am being directed to another location like Sinclair road or now Hilliard because the location will be closed. 17 to 20 miles from my house each way. This is not convenient. I typically pick up Thursday around 5:00. This time was Friday at 12:00. I just check their hours and they are open Saturday from 8-2 and Monday. How is that to run a business? To make it worse for this upcoming rental I reserved the trailer nearly two months ago. If I'd knkw I'd be driving part way around 270 then I'd have gone somewhere else. Instead they tell me Wednesday at noo. For a Friday pick up. Now I'm stuck. Great service, not!
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July 2021 by Ferdinand Garcia
Excellent rental experience. Super friendly service, good equipment (trailer was is great shape, with updated features) and a very reasonable price. Will definitely consider for future needs!
