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December 2023 by Jeff L
Ridiculous. Guys right inside the door cleaning. You can clean and be open! Other speedways do it on 3rd shift! Owners need to reprimand this gentleman. business will be lost because of it
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September 2023 by Samantha Rose
The cashier with the bad wig and black eye is really rude. Went to pick up an order and he thought it would be funny to be rude and sarcastic. Won’t be back to this location not even if my life depended on it, I’d rather die. Horrid customer service.
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March 2023 by Michael Nelson
Every time I come here there's always 1 or 2 pumps out of service. It's a busy gas station because of its location and there's only like 6 pumps in total.They play ads too which is annoying but I come here anyway because it's the only gas station off South Old State and you can turn left onto Polaris.
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March 2023 by J H.
Bad customer service. Faulty pumps.I pulled up to a pump, got out, and tried to pay. The screen on the pump announced that the pump could not accept payment; pay inside.I pulled up to another pump. I entered my Alt-ID, payment, and Gas Buddy Driver ID. When I attempted to fill up, the pump started, stopped, and would not start again. After I gave up and hung up the nozzle, the screen announced that the transaction was cancelled. I tried again. This time it pumped almost 4 gallons, and again quit. It would not print the receipt.I went inside to get the receipt and to tell the clerk that pump 6 was shutting off randomly. Blank stare. I explained why it was a particular problem for me. (I use Gas Buddy and Upside to get additional discounts--and was afraid that I would lose them going to yet a third pump.) Blank stare. I asked for a manager, assuming the he would not give me a blank stare. The clerk tells me that he IS the manager. I give up.I try to reactivate my discounts and go to a third pump. It looked like I would get the discounts, and the pump seemed to operate properly. Unfortunately, once I got home and double-checked, I found that I didn't get the 11¢ per gallon Gas Buddy discount, meaning I paid $2.20 too much.I suspect that Speedway tosses around the manager to just anyone, without much training, authority, or customer service acumen.I won't be back to this Speedway. If I experience something similar at some other Speedway, I'll just stop using Speedway.
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March 2023 by Gabrielle Carter
Cashier was very helpful and amazing service she was amazing 1-7-23 12:55pm
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December 2022 by Traci Fravel
Michelle, an employee, helped me jump my battery. She didn't have to, but went above and beyond. I frequent this store a lot and everyone is always friendly, which is part of the reason I come back.
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December 2022 by Brad K.
Get gas here at your own risk. Sketchy gas station with subpar service and convenience. It's worth the further drive to get gas elsewhere.
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October 2022 by Mukhtar Al Tuhaif
Down for cleaning that's what the clerk told me when I asked to use the bathroom
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August 2022 by Jessica Counts
Quick, clean and great customer service.
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April 2022 by H Duccilli
The Guy working the register today with long hair keeps laughing in everybody's faces. I have 35k speedy rewards points probably will throw them IN THE TRASH JUST LIKE THIS COMPANY!
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August 2021 by Connie Ratcliff Power
Everything! Awesome people, pay, food, clean bathrooms at least when I'm working
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July 2021 by Jessica Cunningham-Alstad
Generally as expected but I spend a lot of time traveling Columbus and surrounding areas and this location is always dirtier than any other one I visit. As in, my feet stick to the floor, and not just in front of the soda fountain. I hoped it was a fluke, but the lack of cleanliness has persisted over several months. In addition, I have experienced some of the least polite service at this location. Employees are terse, at best and have often been openly rude. I try to avoid this Speedway when I am able.
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June 2021 by Jennifer Jones
The guy working was very creepy, asking for money as I used the atm. When told no, he denied me a sale saying my ID was fake and called me trash
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May 2021 by Mikaela Mills
(Edited 1-28-2021): Recently, this Speedway has done very well with the upkeep and the surrounding neighbors appreciate it more than one may think. I wanted to update this review, because I feel like it more than deserves it now. The pavement was horrendous and honestly, it shouldn't have gotten to the condition it was in. Now the pavement is new and smooth. The entrance (facing Drug Mart) is a little easier to pull out of. We hope that it will stay this way if at all possible! Thank you!(OLD REVIEW: Posted 3 years ago) "Needs some serious upkeep on the place, it just looks like a dump on the corner. The pavement is so terrible, you might just lose a tire or two trying to drive from one end of the gas station to the other end. The condition of the pavement has been that way for way too long. Tried contacting headquarters about it, but no response and nothing has been done about it obviously. There are plenty of other gas stations that care about their facility and that is what I choose. If something's not done about it soon, I guarantee it will lose business fairly quickly."
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March 2021 by Shannon Morales
If I could give 0 stars I would. I went in with 2 $5 bills, and 5 $1 to get a pack of cigarettes and some gas. I know for a fact that's what I had, but the cashier didn't properly count the money and claimed that I had only given her $11. When the manager emerged from the bathroom after 10 minutes, slurring her words, she had the cashier count the money in the register herself. The cashier for whatever reason said that she was $.50 OVER! I don't understand why the manager didn't count the register herself, or go back and look at the camera directly above the register, like all she had to do was say it was over and put the money in herself.
