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February 2024 by Elle Hagan
Dont go here to do your nails. They dont do a good job and don't care when you say something. Never going back
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September 2023 by Loulou Mallah
Staff wasnt very friendly and didn't care about my concerns. I came in for acrylic refills and paid $80. Where i initially got my nails done is in New Albany and they charge $35 for refills.The guy was rushing through it and changed the shape of the nails i came in with without my permission. He filed it and it wasnt even so i had to refile all my nails for a rounded shape while he and the person going to paint my nails were snacking. Nails are not cute and bulky and the color isnt even what i chose.Services: Nail painting
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June 2023 by Tina Thacker
Waited a while. Friendly service but nails are very bulky. Also the color was not what was on the display nail. When mentioned it wasn’t the correct color, he continued and said it will be ok. These nails look like dollar store nails. Very dissatisfied. My daughters nails are are horrible as well, will never go back!Service: Gel manicures
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May 2023 by Darian Downs
Had an issue after my first appointment with dip nails cracking off/not enough coats. I called the next day and they got me in right away and they were very nice about fixing my nails and did a great job. Thank you!
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April 2023 by Charles Parmenter Jr
My daughter and I have been coming to this salon for 5 years and we love it. The owners always remember us (even when we get distracted by life and months go by between visits) and they always treat us like family. They remember details about our life and sincerely show interest in us as people. They are everything you'd want in a great local business: comfortable, connection with people and quality!Services: Men's manicures
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March 2023 by Ann Murrell
I have been going here for 10+ years and absolutely love the owner and his wife. Truly the kindest people and always deliver such great services! I highly recommend.Services: Dip powder
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March 2023 by Linda
I would not recommend this salon because of the rudeness. Even with an appointment I was rushed through as always, switched around to accommodate walk ins and other appointments as in the past. Battered during the 3-minute manicure being told it was not going to last because I was not getting a dip or gel. Can't take Paul's yelling at me anymore. I am retired now and have time to drive a little further to a salon that treats you nicer and values you as a paying customer.
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March 2023 by Stephanie Perkins
Paul and Lilly are THE BEST. Highly recommend, I'm a customer for life!
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March 2023 by Linda N.
Customer service is not good. I would not recommend. Paul is very rude and has been for all the years I have gone there. I am retired now and have time to shop around for a salon that treats you with respect and values your business and I am looking forward to it. Paying as much as it costs (and leaving a tip regardless), and be treated as he does, is not acceptable. Even after scheduling an appointment and being there ahead and on time does not protect you from being yelled, treated rudely (moved around to accommodate others) or getting your appointment time. Going from having dips, gels and acrylic nails for work to manicures and pedicures I was badgered in my 2-minute manicure for not selecting one of those and then directions yelled at me to go to the chair. Ever been spoken to and then before you can respond, have a person totally ignore you multiple times talking to the customer in the chair next to you. I felt insulted and made the decision this was the last time I would ever go to this salon, after having put up with it for years because of the location. So glad to be retired and have the time to find and go to salons and enjoy it.
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February 2023 by L C
I have known Lilly for years and she does a fantastic job.
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April 2022 by Meredith Blasing
They do a great pedi. Super nice folks!Service: Pedicure
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April 2022 by Donna Lines
This is the best place for nails. I drive from Marion for my service. I have great service every time I go. I would recommend this salon to anyone anytime.Services: Dip powder
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April 2022 by Tara G.
I'm going to start this by saying i have worked in customer service (and currently do) and have never left a bad review for a single place I've been, no matter how bad it is. That being said, I went here for months a while back, because I went with a friend and was anxious to find another salon. They never did well. My nails always turned out uneven in length, shape and sometimes color. I almost always got Paul to do my nails. He was very rude to me and never remembered me even though I have pink hair and went in every three-ish weeks. Whenever I came in he would tell me I should dye my hair purple as it would "look so much better on me". He also would ask me about my plans for college (I was a junior and senior in high school at this time) and when I told him I was going for art, Paul acted offended. He would go on long rants about how I should go to school to a be a doctor or lawyer instead, how I would never make money with a degree in the arts. Even when I specified I wanted to do art education, he still was very rude and said I would be poor. This exact conversation happened multiple times. I always left with overpriced, terribly done nails and all while upset because of what Paul would say to me. I do not recommend at all.
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March 2022 by shyla valentine
This is the best nail salon ever! Lily and Paul are amazing!!! And we will be back over and over again!!! It’s very clean in there!!! I felt safe and comfortable and I enjoyed talking to Lily as she did my nails beautifully!!Service: Manicure
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January 2022 by Carrie Gresham
I was a walk in and asked if there was availability for a gel polish change and a dip polish change for me and my daughter. They said yes, so we started soaking. Paul started first on my gel polish and we were informed he would do my daughter next (would have liked to have known that we wouldn’t be done at the same time or close to it). Then someone came in with an appointment. Paul mentioned he would finish mine, do hers, THEN do my daughters. He was very rushed and left me mid-polish to help another walk in with a polish removal. He rushed through my gel polish which looks very messy (it was on my cuticles and uneven and I’ve tried to fix it). As I was checking out he was asking if we were coming back to have my daughters nails done, as I answered him he answered his phone and totally ignored me! We left paying for more than we should have for a gel polish and two removals. Very disappointed, won’t be back unless they comp the service to try and earn our trust.Service: Manicures
