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9:30AM - 12PM
34 Park St, Galena
Post Offices
“Simply the best! My favorite post office in the whole world. Love the ladies who work here. Best energy and efficiency and everything. They treat their customers with the utmost respect and priority.”
“Very please with the level of service the employees in this USP location. I stopped by to mail a package. The employee was courteous and just had a great customer service. Thank you! Rima”
“i brought four of my minor children for passport application, very nice ladies work here. They helped me through all the process without issues and am really thankful. I highly recommend this post office.”
“It was the perfect post office visit. No people! Go after hours to buy stamps and mail letters! Other than that it’s a post office. A slice of 100% Americana! Apple Pie, Fireworks, and the post office!”
“Steve, the janitor was super helpful. He went above and beyond and help me load a bunch of packages into my car. He didn’t have to do that but I really appreciate it.”
“This location closes at 2pm Saturdays, not 3pm!!! Google keeps removing my edit for Saturday hours. I pick up all closeout mail at this post office on Saturday so I can confirm. New hours took effect after covid.”
“Super fast service!! There is usually no line and you get in and out within a few minutes. I almost always take my packages here to be shipped. The only time I will go to the State St. location is if he is closed for lunch.”
“Dropped by this location purely based on convenience of my location at the time.
Parking wasn't great but the location wasn't too busy and the service was quick! I don't know that I would recommend ... jusssst based on the parking.... but.... this location is downtown where I am NOT from... so I am not used to the parking situations down there.”
“Had an issue with several deliveries either being delivered to the wrong address or address issues on the package.. talked to a supervisor and he was helpful but could not resolve my issue.. clerks there were respectful and curtious”
“I needed some stamps for my wedding invitations. Carmen was super helpful explaining that it was a good idea to get them weighed so I knew it had the right postage on them, and showed me the different stamp options that would look nice for invitations. When I came back with the invitations, Brenda was so nice. She explained how much postage it needed & even asked how many I had so we could get the right number of stamps. I don't usually have a lot of mail to send so I really appreciated everyone's patience with my questions. These guys really made my day.”
“They are not a full post office but they do a good job at it. If you're looking for the main post office it's the third one on the list it's on McCorkle.”
“I decided to try this post office near work because my local one has horrible customer service. I've been dealing with a delivery issue for over two months, and after speaking with a customer service rep, I was told to come into a post office to get a partial refund. I explained the situation to the manager and showed her the emails from the CSR and she resolved the situation. She stated they are under new management and trying to improve the customer service of this post office. I returned the next day to ship a package and it all went very smoothly.”
“I recently had the pleasure of visiting the Henderson RD USPS location, and I must say, it was an exceptional experience from start to finish. From the moment I walked through the doors, I was greeted with a warm smile and a genuine eagerness to assist.
The staff at Henderson RD USPS were incredibly helpful and knowledgeable. They went above and beyond to ensure that all of my postal needs were met efficiently and effectively. Whether it was shipping a package or purchasing stamps, they handled each transaction with professionalism and care.
Not only was the staff top-notch, but the facility itself was clean, organized, and well-maintained. It was evident that the team takes great pride in their work and strives to create a positive environment for customers.
Overall, my experience at Henderson RD USPS was nothing short of fantastic. I left feeling grateful for the excellent service I received and confident that my postal needs were in good hands. I highly recommend this location to anyone in need of postal services. Keep up the fantastic work, Henderson RD USPS!”
“Everyone is great! They even went out of their way to get a package to me.a package from china only had my email address and phone number so they called me before shipping it back. Great service. Thank you ?”
“This is not a retail location. I went there to pick up my held mail. I had my doubts that one ring of the bell would be sufficient for service, but someone did come in a short time. He was very friendly and let me use one of their bins to transport all of my packages to my car, which I really appreciated.”
“I read lots of negative comments about post office in general but People in this post office are very helpful very friendly I went there for renewal of my passport
Nothing but good experience very satisfied with the service
Thank you for your help”
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“took a few tries to get someone on the line but dan (i think was his name) helped me out very quickly and answered everything I asked once he got the chance. Saw a lot of bad reviews for this post office and have had a bad experience myself in the past but at least they have a couple competent people now.”