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March 2024 by Karie Gerald
First experience today and we are now a forever customer. My dog looks wonderful. Thank you to the team at Polaris Pet Salon!
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October 2023 by james brown
Awesome
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October 2022 by Karon Williams
Made several attempts to get my puppy into this place. Called with no answer, left messages with no return call, when I WOULD get ahold of someone or showed up to the location, kept getting excuses why we couldn't get in, etc. I get life happens and things come up, truly I do. However this type of behavior and "work ethic" is not the way to run a business.
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October 2021 by Gail Gay
The salon did an excellent job grooming my cat. He is now soft and "lump free." They were very good with my cat even though he can be very vocal.
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September 2021 by Toni Ruggiero
My ShiPoo, Tori and I both love Shannon. Tori looks beautiful!!!
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December 2020 by Catherine Carpenter
Shannon the owner is wonderful with my dog Dakota! She's so kind and sweet with her. Very happy to have her and she does a wonderful job at grooming my dog:-)
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July 2020 by Pat Dutson
Shannon does a great job, having been taking our 3 dogs there for years
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June 2020 by Leslie Pettit
Always treats my dog well, does good grooming and fairly priced. Friendly too
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May 2020 by Shweta Mohapatra
If i could give negative stars, i really would. The work the lady did on our mini poodle was absolutely atrocious. We think she first put him on a sleeping pill which would explain why it took 9 hours to work on him, and also nicked his skin at multiple places, leaving him bleeding. When we brought our boy home, he walked around a little, opening up his wounds again, causing him to bleed everywhere. The groomer did not listen to our request for his hair length, making our dog nearly unrecognizable. We called to ask if there was anything we can do to stop the bleeding and they were helpful with their tips, but we’re very condescending when we asked about the length of his hair. They claimed that they were the experts and they know what we actually mean when we say we want a certain length of hair. They know much more about what we want than we do. While of course they are the experts in their field, we were completely unsatisfied with their work. No one should make our dog bleed and possibly put him on a sleeping pill to cut his hair. Our dog hasn’t been very depressed ever since coming from there. He has not barked or played with us and has been constantly whimpering, making it clear to us that he has been scarred from this place. We will never ever take him back and we highly recommend no one ever come here and hurt their dog.
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May 2020 by Diana Rankin
Unfortunately, I cannot share any experiences at this pet salon. I've tried calling 3 times and get the message that the number has been changed and the new number is unknown. Unprofessional at best.
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March 2020 by Jackie Schwartz
This is a great place..have had both my labs groomed there..can always get an appt quickly..owner is friendly and accommodating
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December 2019 by John Byrd
The owner provided great service and did the best job on our Golden Doodle. Will be coming back regularly!
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October 2019 by Anthony Hibbitts
The owner truly cares for your pet and does a great job!
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September 2019 by Renee Mccarty
I have been taking my dogs here since it first open every time I go there I’m made to feel my dogs are so special I have never nor will I take them any place else. I would recommend Polaris Pet Salon to anyone
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June 2019 by Sharon Miller
I asked for a trim around the face and feet, nails clipped, and hair out of her ears.