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August 2024 by American Eitel
Big Money was saved at this Menards.
Great selection of the products I needed.
The checkout had a huge line when I was ready to checkout, then without delay three extra lines opened up and I was out the door.
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July 2024 by Andrew Hughes
Menards offers a larger variety than Lowe’s or Depot. They have a very nice selection of patio pavers beyond the others. Their pet selection is fantastic. They also have fun food selections. They offer a lot of cleaning supplies and products you see online and not at other retailers.
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July 2024 by Alan Beauchene
I don’t suggest any construction company or homeowner shop here horrible customer service… to much extra none sense picking up materials… waste of time and money
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June 2024 by David Guy
Couldn't find what I was looking for.
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May 2024 by Is Honey
I am very impressed with the great prices the store has.
Going back home (another state) from long weekend vacay. I stopped at this store, but it was closing. In less than 15 min I had everything I needed thanks to Dave in the lighting section. He help me find things around the store. = Now that an excellent employee. Going Above and beyond"
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May 2024 by Gary P
Ridiculous- AND WRONG.never again their pick up 'system"! U get email about scanning a barcode, (there's NOT A CLUE in the front parking lot,) So plan B) You walk inside to Cust.Service, who gives you a print out! Then you have to walk way thru bldg to back buiding. You scan AT A GUARDSHACK- THEN DRIVE TO YET ANOTHER BLDG, YOU GO IN, THEY WANT A F'N I.D. ! ( its paid for already!)you go back to your car grab i.d, walk back in, *** to find out WRONG MERCHANDISE!
BACK YOUR CAR, BACK AROUND BLDG THRU GUARDSHACK BACKNTO A PARKING, BACK TO CUSTOMER SERVICE *** WHO GIVES YOU A PIECE OF PAPER SAYING IT WILL GO BACK TO YOUR ACCOUNT! N E V E R A G A I N! Go ( ANYWHERE ELSE!)
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May 2024 by Bob I
I placed a $2700 order of mainly lumber for a project I am working on. I received the order on time and in absolutely perfect condition. You could tell that the folks that filled my order actually cared about it. I really appreciate their attention to detail, to make sure it arrived in perfect condition. Also the delivery company "Elick" was very nice / helpful and delivered our order exactly where we wanted it. Funny, I placed this exact same order with a competitor of Mennards. I ended up having to cancel the order because they couldn't deliver it on time and no one even seemed to care about it. When I placed my order with Mennards, the sale person actually thanked me for my business several times. All and all, it was a great experience and I will return to Mennards for future projects. I actually ended up saving about $150.00 compared to the competitor order I had to cancel :) Just doesn't get any better then that!!
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May 2024 by Sara Whitefield
Had an disappointing encounter with a cashier and then a supervisor told me that I shouldn't go to another line if that person is in duty
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May 2024 by Melody Moon
My friend and I were trying to put a patio chair together with no luck. So my friend took one to the store about 920p. Patrick was able to fix the chair. Then we finished the second chair. I know it was close to closing time. Thank you Patrick.
to the store abchair to the L
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April 2024 by Gregory Sampson
2924 update I purchased vinyl windows with screens. After installing the windows and putting permanent trim around them I found the screens are all 1/8" too big to fit in. The manager of the Lewis Center store refused to do anything. The manufacturer would only sell me additional screens at my cost. The store manager refused to advocate fir me with his supplier. Buyer beware, scummy management.
2018 update, there are several staff members who have been very helpful lately. My below review was 2016 2017
This Menards could be a great store, unfortunately they stand in their own way of achieving that. There is no customer service, no knowledge, nobody to answer the phone, no interest in customer service. Basically if they have it on the shelf and you like it for the price buy it, don't expect anything more. I have often had to show employees how to use the computer and where to find information or products.
The 11% rebate is the biggest scam, they mark items up 8% - 15% beforehand. Then I only eventually get back about 80% of the rebates I send in. State laws need to zero in on this practice better. BTW Rebate International is a 100% Menards company.
It's nice to carry so many american and local made products, you will find many are made in Ohio! But you still have to really be careful about Menards pricing strategy. 5% to 10% of the items in the store will be priced and advertised at below market prices, all other items will be priced significantly higher to cover the cost and provide profit. It's all about mind games and Menards is very good at it. Another tactic is to carry items similar to other stores but not the same SKU. So, the item is technically different but really, there is no difference. This is especially true with tools. Watch out for steep price changes too. I bought a wrench set for $40 reg price, weeks later the price was $80 then down to $65 sale price. Its a total farce and you will get screwed if you're not careful.
So, I shop there if I must. It just takes a lot of due diligence to research competitors and see if the price is actually fair.
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April 2024 by Maria Baker
The staff here are extremely helpful. Several associates helped us find what we needed - going out of their way to get us to the right place. Compared to other stores where you can’t find an associate, this one is excellent. Worth the drive to get here.
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March 2024 by bryan rooth
This place is a great place to come if your looking for stuff for the house. Alot of different items and manufacturers to choose from. They don't have much food but still enough to get the job done. With us being from Arozona this was our first time being in one and it did not disappoint. We always to to plan some time on the weekend to stop by, stroll around and hang out in the comfortable chairs they have.
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March 2024 by Matthew Stalsworth
As a manager, I know the stress that comes with the position. I was shocked by the unprofessionalism by Menards manager Julie S when I picked up my special order items. The staff has been friendly in the past, but this interaction with Julie has me thinking I'll order from another store in the future.
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February 2024 by Braden Perkins
Menard's has become my go-to destination for all things home improvement. Their expansive selection caters to both professional contractors and DIY homeowners like myself. The insane variety of products ensures I can find everything I need for any project. From tools to materials, Menard's never disappoints. The staff is knowledgeable and helpful, making the shopping experience even more enjoyable. A one-stop-shop for anyone tackling home projects, big or small!
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December 2023 by Landon R
I want to express my gratitude to Braydon Nix, who went above and beyond to help me retrieve a ladder. His willingness to go out of his way greatly eased the process, showcasing exceptional dedication and customer service. Braydon is a true asset to the team, and I'm incredibly thankful for his outstanding assistance. I suggest management reward this young man as they need more employees like this. Outstanding work from him, we need more people like him in our society. From what I can see, NO ONE, has the drive, determination, hardworking spirit, physical/mental strength, and most importantly considering/compassion/empathy.kudos to Braydon, and I hope he has a long and fruitful life as he grows afar from his flourishing youth.
