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December 2022 by Jessica Burrell
Not prepared when you book an appointment weeks in advance. Make you wait (socializing with other co-workers) and unable to answer questions.
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September 2022 by Jatin Batra
Best service in the areas. Always a pleasure dealing with Carter Jervis and Jeremy. Prompt, Efficient and the most courteous.
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August 2022 by Julia B
Used to be you could walk in and get something notarized - not any more.
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August 2022 by raheel ahmad
Great service..they are really helpful
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July 2022 by President Volleyball Boosters
The ATMs at this location, are the worst ATMs in the country. Probably 90% of the time, they are out of order and won't provide cash. Fix these immediately, please.
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July 2022 by Rayes Alotaiby
The best chase in the area!Quick and professional.
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July 2021 by Eric S
This is the only Chase branch/ATM that I have ever used that does not print receipts. We have used it multiple times months apart and it never prints them. How am I supposed to trust that my cash is deposited correctly if I do not have a paper trail? Please start maintaining the machines more often so receipts print.
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June 2021 by Eric Steyer
This is the only Chase branch/ATM that I have ever used that does not print receipts. We have used it multiple times months apart and it never prints them. How am I supposed to trust that my cash is deposited correctly if I do not have a paper trail? Please start maintaining the machines more often so receipts print.
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April 2021 by Brad S
Much better place than the one on Polaris Parkway. As soon as I walked in I was acknowledged and helped. Great job!
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April 2021 by Cerberus B
One of the best Chase locations I have ever been to. Sam and Sarah were extremely friendly and helpful!
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January 2021 by eli may Tolentino
Really helpful staff! They always do their best to assist and help me specially when I need some change. Fast service as well.
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November 2020 by Alexandar Hansen
Another Chase branch, another 1 star for never picking up the phone, and the answering machine just hangs up on you.
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June 2020 by Jeanette Feser
Sat in the drive through for 25 minutes! Only 2 cars in front of us. Called the branch while in line. Asked them why they didn’t have more employees to help since the lobby is closed. Lady said so sorry but no more help was added. Bad service.
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April 2020 by Lee H.
So disappointed in Chase with respect to their administration of the Paycheck Protection Program. Now, my concerns have nothing to do with not receiving funds. Chase has always talked about being a business partner and being interested in the growth of my business. It's their ability to deliver in a time of need. It's their ability to do something as simple and straight forward as keeping their word and , at the very least, communicating. To say their administration of this critical initiative lacked organization would be a gross understatement. From a communication perspective there was near total radio silence. The few pieces of communication that were shared created an expectation bank personnel would follow up with any questions, which never happened. When the bank sent out a link to reapply and/or offer clarification on a loan application, the link did not work. Bank personnel in the local branch were reachable and apologetic, that's good. They also clearly articulated that they had zero ability assist in any way. So, finally, I did receive two communications from Chase. The first was to to advise that my credit card payment was due (no communication breakdown there), the second was to tout just how hard bank personnel were working around the clock. While that may be true, I was always taught that I was paid based on results, not activity. As a Chase Private Client customer I expected more, a lot more. In fact, any banking customer has a right to expect more. Needless to say I will seriously evaluate whether I continue with this relationship after things calm down.
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April 2020 by Lola Swidler
Worst, slowest customer service in the world. Didnt even know this terrible of service was possible! How do people get by with this is beyond me!
