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November 2023 by brian schutte
I had a vibration in my wheels and they got me in the very next day after I called. They diagnosed it as needing balanced and and fixed it before 2pm the same day. Reasonable price too. Very happy.
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October 2023 by Bon Miley
I've been visiting this location for just over 20 years. The guys are great and efficient. Highly recommend!
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October 2023 by K.L. Shelton
The Customer Service is IMPECCABLE!These gentlemen treated me excellent and have great conversation.I will return and be sure to tell others.God Bless Y’all!
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September 2023 by Don Eger
Had van trouble. AAA towed me in. Got me in a bay in no time. Price was right! Clean environment. Staff was great! I will go back!
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July 2023 by Ryan M.
I was holding off on posting this in hopes that Boyd's would do the right thing but after constantly leaving my number and never getting a call back from the site/regional manager after being told they would call me that day I have no other choice. Left my car at the Polaris location to look into why it won't start. The next night they left the vehicle unlocked and someone proceeded to steal from and vandalize my vehicle. The vehicle is still sitting unlocked 8 days after the initial incident. I asked if they diagnosed the issue and I was told they took a quick look but don't want to spend the time looking into the issue because they have too much time in another car. They just want to hand me the keys and want me to tow it to another shop.UPDATE: Don and his team refused to work on my car after the vandalism and wanted it towed elsewhere. Mike Hoover and his amazing team at Boyd's Northgate location took the challenge and managed to find and fix the issue in two hours that this location could not. I highly recommend the Northgate location, well worth the extra drive.
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June 2023 by Dan O'Barr Jr.
Always friendly, always quick, always honest! Has kept me a loyal customer for a decade. Kudos to the local management.
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February 2023 by Stefan Wagner
Great customer service. Quick and great explanation on car issues.
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November 2022 by Micca Jewell
Majority of the time I don't have a problem with them but today they couldn't take the time to even check my tires. Very disappointed.
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September 2022 by Anthony J.
Can't recommend this place enough for just about any and all car needs. Mike, Don, and the crew are polite, studious, and go out of their way to help you with whatever you've got going on.When we moved up to the Polaris area nearly 15 years ago, we struggled to a shop that didn't try to hard sell you on the most expensive options or treat you like a number. We stumbled upon Boyd's and have never looked back. We take both our vehicles here for all kinds of service.They objectively provide options without sales pitches, letting you choose the best option for you. We've never had any service or repair quality issues. They always do their best to work repairs into your timeframe, but will give you realistic expectations on the turnaround times if they can't.Overall, check this place out and you won't be disappointed. No matter where we move to in the future, I'll end up driving back here for any service needs.
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July 2022 by Anthony Joseph
Can't recommend this place enough for just about any and all car needs. Mike, Don, and the crew are polite, studious, and go out of their way to help you with whatever you've got going on.When we moved up to the Polaris area nearly 15 years ago, we struggled to a shop that didn't try to hard sell you on the most expensive options or treat you like a number. We stumbled upon Boyd's and have never looked back. We take both our vehicles here for all kinds of service.They objectively provide options without sales pitches, letting you choose the best option for you. We've never had any service or repair quality issues. They always do their best to work repairs into your timeframe, but will give you realistic expectations on the turnaround times if they can't.Overall, check this place out and you won't be disappointed. No matter where we move to in the future, I'll end up driving back here for any service needs.
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July 2022 by Morgan Tressel
Mike and the employees at Boyd’s Polaris Tire & Service go above and beyond. I was quoted an outrageous price from another company for an issue that Boyd’s was easily able to resolve for me. Boyd’s is honest and truly looks out for the good of its customers. 10/10 recommend.
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June 2022 by Rebecca Hammans
The people were nice,the service was goodBUT I left very disappointedbecause my new tire was dirty& the rim had white glue smeared along edge ☹️EASILY someone could have wiped outside all four tires after their roatation with a wet or oiled cloth to make me smile with clean pride for having chosen a dealership instead of a tire shop!!!It takes little extra to send a happy customer on their way knowing their business was appreciated & business spent a little extra time to finish the job as they also would appreciate??
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June 2022 by Jeff Ulery
Great service and team of knowledge at Boyd's....got new tires for truck and trailer and I would suggest Boyd's to anyone needing quality, affordable, professional service. Thanks to Don and his team.
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May 2022 by Buck Harrington
Another Goodyear store in the area didn't have time to repair the slow leak in my tire, so I called the Polaris location. They not only accommodated me, they got me in and out in 30-40 minutes. Friendly service. Excellent price. I won't hesitate to return.
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April 2022 by Dougal 16
The guys are very friendly at the Lewis Center location and the facility is clean. I will definitely be returning if I ever run into more car issues. Did not feel like I was getting ripped off at all.
