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“John Dalton was excellent in his knowledge and service for us in selecting our new refrigerator and also my friend's washer and dryer. Would definitely recommend!”
“Al was not only extremely helpful but he went over and above to make our experience excellent. Al has definitely earned our business for not just today but any future purchases we make with Big Sandy!”
10AM - 7PM
4830 Sawmill Rd, Columbus
Appliances
“Amazing store. Abdulrahman reslly cares about his customers. Came in for a fridge for my new home and really worked with us on pricing. Very happy with our new Samsung fridge and got the warrantee just to give us a free of stress purchaseThank you”
“First time I ever took a vacuum cleaner for service. Had a bad on/off switch. Charged me $20 to diagnose my old Dyson. +$40 for a new switch installed. Gave me a few other options that I opted out of. Friendly staff. Didn't try to swindle me. I'm happy”
“We have owned a refrigerator for about a month. We purchased an extended warranty as well. Unfortunately, we had a tech come look at the fridge today because it stopped cooling. We were told that we have to unplug the fridge for 3-4 days to allow a buildup of ice melt. We have no other refrigerator or freezer. It states under the extended warranty that food loss is covered. I was told today that because it's still under the manufacturer warranty the extended warranty does not apply. I called both AF and whirlpool and nobody is willing to reimburse us for food loss or offer a loaner. This will be our last purchase from AF!I am editing my review: I decided to call Assurant and they filed a claim for me. I was frustrated as I contacted AF corporate and was told food loss was not covered but thankfully it is. We really do love this location, especially Thomas!”
“We have an older Dyson DC-14 vacuum. It stopped working recently, but I was reluctant to throw it away. Yesterday, I called Carmen’s in Westerville and spoke with Luke. He was kind and offered a couple of suggestions I had tried but also welcomed me to bring the machine to the store. I did do yesterday afternoon. Luke was there and tried the vacuum. It made the noise I’d described. He moved it to the counter and took the impeller apart. He cleaned out the rotating ends, reinstalled it, and it worked like a charm! Thank you, Luke! I know not every repair is as simple as mine. I was fortunate. But please try to give repair a shot if you at all can. I know if I have a vacuum problem again, I’ll head to Carmen’s and ask for Luke! Thanks again!”
“Wonderful service from the staffThe environment is clean and well keptSalespeople are knowledgeable, attentive and low pressure.We look forward to delivery of our appliancesProposed for 3-4 weeks time.”
10AM - 7PM
2256 Morse Rd, Columbus
Appliances
“Very friendly very helpful very clean store highly recommend to go there to find beautiful things and all of there stuff is new or slightly used but even the used things are in excellent condition”
“The in-store experience was great. We went to probably 5 different mattress stores and all but Mattress Kingdom would try to force a specific brand or style on you and tell you what you needed. Taven was very relaxed and not trying to shove anything down our throats. He let us wander the beds at our leisure and answered any questions we had. Our experience with him is ultimately why we went back and ordered a bed from him. He was willing to work with our budget to get us situated.The install team came and installed the bed frame and mattress this morning. The were also accommodating, quick and very nice to work with.Overall I would recommend Mattress Kingdom for your next bed purchase.”
“I just want to take a moment and say THANK YOU to Blair and Richard! My husband sent me to get some kind of screw I had never heard of before in my life. Blair picked up on the fact that I was lost and was so kind and understanding to my plight. Richard also asked all kinds of excellent questions to try to get to the bottom of the issue as well (although I didn’t have many great answers which was not at all his fault.). Both of them were extremely helpful and even though I wasn’t able to find the screw I needed, I will absolutely be returning to this Home Depot in particular due to the kindness shown to me by these two associates. I can’t tell you how appreciative I was of the lack of judgement and willingness to help me. Thank you Blair and Richard so much!!”
“I love this place, which is like a constantly changing garage sale. Many interesting and useful "experienced" things. They even buy your used items, so you can continuously redecorate on a budget.”
“We needed a new vacuum after using a very well known brand for years. Justuce listened to our needs and recommended a brand I had never heard of but he believed would be best fit. After a year, the new vacuum has greatly outperformed our previous vacuum, we couldn't be happier. I highly recommend Carmen's Vacuum.”
“They're great. It's always easy to find someone when you need help, and the staff is very friendly. The service desk employees go above and beyond to make sure that they resolve any issues. Now I find out they offer free delivery on some items? Amazing. It's super helpful when you have a booked schedule and only have a day at most to take care of some projects. Suddenly you can take your little evening downtime to put together list and poof, it's all there when you need it without spending hours getting there, searching around and getting back. I love shopping there, but the online experience is clutch.
Appreciate y'all, kudos.”
6AM - 10PM
6333 Cleveland Ave, Columbus
Appliances
“I just needed some superglue today for a small repair. Parked and began to walk in the store when an employee who appeared to be on break outside asked me if he could help find something. Told me where the glue was and I knew where it was before even walking into the store. Didn't catch his name but he was older and wore a big brown coat.”
“We stopped in because we were in the area and we're building a new house - looking for ideas. What a place! This is upscale items for your home. Kitchen, bath, lighting and even BBQs. The prices reflect the quality of what they have. And it's high quality.”
“My experice was elevated thanks to the help of eric in the plumbing section who helped me search for the parts i needed and guided me on how to get ahold of them when they were unavailable.”
“I had a very disappointing experience with the Lowe's which is up the road. So I came here and a very nice young lady named Olivia helped me to buy my new very lightweight weed wacker. :) I am still grumpy with the local Lowe's and am so happy that there is a very nice alternative. And home Depot also gives a veteran/military discount similiar to the one that Lowe's offers. Thank you for the GREAT customer service. I will be back. I got a great deal...my new weed wacker was under a hundred bucks! The one that I had purchased from Lowe's was MUCH heavier and broke after just a few uses...evil thing..haha. Working with that stupid thing caused me so much stress. I am so excited to try this new lightweight battery operated one! :)”
“Will update as we get progress-Took my time shopping around for new appliances. While the sales guy was super patient with my questions, I’m not happy about my purchase there. Purchased washer & dryer set on 3/05/23. Was told it should take about a week for delivery but due to supply issues/covid etc it could take up to a month. Since my current washer dryer are still (barely) functioning I figured we can try to hold out that longReceived an email on 3/13 (the day after the scheduled delivery date they put on the paperwork) stating that the delivery day to the warehouse/store is May 29th! That’s about 12 weeks. I called to speak about this situation and what could be done. We would have to pay a restocking fee (up to 50% of purchase price!) if we wanted to swap it out with something that could be here sooner.Update*** the day after posting this I was contacted by the store to figure this out. Spoke with both store employee and manager. Thankfully it’s delivery day to store was updated to 4/10. It actually ended up being earlier and the set was delivered to my home on April 5th about a month after purchase, much appreciated!! The delivery was smooth and the gentlemen that delivered were great.”
“If you need help at this store, look for an awesome associate called FRED JONES!! Excellent customer service. He took his time to walk all the way to the front of the store to check on the availability of a product (because I couldn't). Thank you, thank you”
“Drew is excellent! She is always kind and patient and extremely helpful every time my kids and I go into the store! We appreciate you Drew and your excellent customer service each and every time!! God bless you today and always? We pray you continue to get promoted with extra pay too!
Went in today to Best Buy and Drew helped us again!!! As always she provides excellent customer service!!! She is always kind and on top of everything you ask her! She finds products for her customers and takes care of them! She always assists us with finding things! Drew you are the best!!! Thankyou for always helping us!! We appreciate you!!”
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“Big Money was saved at this Menards.
Great selection of the products I needed.
The checkout had a huge line when I was ready to checkout, then without delay three extra lines opened up and I was out the door.”