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February 2024 by Russ Hakola
Always caring visit
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January 2024 by J Pierce
Very friendly staff at a very clean establishment. I had my Minature Schnauzer groomed and was very happy with how he looked when I arrived. He went from looking like a homeless bum to a proper gentleman.
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December 2023 by K Miller
Staff was nice. Facilities are spacious ND clean.
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December 2023 by Emmanuel Ryder
Extremely dissatisfied and offended with the poor level of customer service from this establishment. Will not be revisiting
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December 2023 by Bob Armbruster
Great people. Mikha was so happy.
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October 2023 by Lisa Hess
Really great vets. Quick service and great hours.
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September 2023 by Francesca Komarek
Always accommodating and the staff is courteous, expedient and professional. The veterinarians are great, and I appreciate that they answer my questions fully.
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September 2023 by Nathan Blaydes
The woman who was at the front desk was not helpful at all. She hardly spoke and seemed annoyed to be there. I’m sorry you are at work, but do not take that out on a customer. Very disappointed.It was whomever worked Tuesday September 5th
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June 2023 by Doria Whitlatch
Everyone there is so kind and caring. They do their best to make your at ease and care for your pet.
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May 2023 by C Watkins
The employees are sweet and helpful. Also, Justin does a great job grooming my Ramsey.
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April 2023 by Abby Brown (Abbrown)
We adopted our sweet babies back in February and all I can say was the process was exactly how my fiancé and I wanted it to go! We got time with the puppies to bond and figure out which one really clicked with us. They never ever rushed our time and allowed us to be there for however long we needed… short story we adopted TWO puppies from the same litter!The staff and vet were so happy to answer any questions we had and gave us all the information needed for our puppies in our paperwork as well! It truly was a great experience and now we have two amazing family members as well! (Top picture is the day we brought them home and bottom was today - I’m one proud dog mama!)BIG thank you to Animal Care Center of Polaris once again for everything you’ve done for our little family!With love,Abigail, Jacob, Moo, and Koozie
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March 2023 by John Suhodolsky
We volunteer for a rescue that uses PACC and have always had a great experience. Every one is kind and passionate about the animals. We hardly ever have to wait long to see a vet or vet tech.
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February 2023 by Danielle Grospitch
I really feel comfortable bringing my babies in to the Animal Care Center of Polaris. I know that they will receive the best care at an affordable price and I don't have to worry about being upsold on supplements and herbs. I also know that when my dogs stay overnight for boarding, that they will be loved and cared for just like they were at home.
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November 2022 by Angela Pigman
This center has a rescue. We adopted a puppy here. As rescues go they are less crazy than most about the application but we were very annoyed at the arbitrary rules about ensuring our indoor cat was fully vaccinated before we could adopt a dog. They don't hold rescues so it created drama trying to get the cat shots at the last minute. I took another pet here in the past, service was meh from the adoption manager though the general staff were patient and nice. There is a reason we have a different primary vet. Facility is large and nice though, waiting room is big enough to keep very bouncy pets away from each other.
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October 2022 by Erin Fausel
After several years of taking my dog (20 lbs) here, it’s gotten to the point where we never interact with the same staff, especially vets. Because of that inconsistency, everyone has a different idea of what my dog needs. After a year and a half of pill pushing and then refusal to give routine shots at my latest scheduled appointment (with all these pills, my dog was the calmest she has ever been at the vet for her most recent appointment) I am moving on. I think the staff needs to stop pill pushing and frankly, toughen up.
