“TAYLOR is absolutely AWESOME!!!??My husband and I went in the store to make a VERY complicated series of Amazon returns, in seven different large boxes. I was SO stressed out… I thought the staff would be angry and that it would take an hour to figure everything out with the dozen emails of return codes. However, TAYLOR was a rock star!!!?⭐️
He was SO friendly, patient, helpful, and professional!!! Again, THANK YOU TAYLOR!??”
“Tim and Jodi were very fast, professional, kind, and helpful! This is the type of customer service that has you leaving in a better mood than when you arrived. Awesome job!”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“Pat is a true gentleman! I arrived 5 mins before the store closed, struggling with a large box, and he ran to the door to help me. I was having the worst day and he restored my faith in humanity. Other places have asked me to tape the box so I asked for some and he said, I will take care of it. I’ll always come here just because the service is amazing.”
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“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I've used this store for almost 20 years, always with great service and results. My orders are not frequent nor large yet when it is my turn, regardless how busy they are, I always feel as if I am the only person in the store and nothing is more important than my order. Mike, Pam & Billion handled this latest order with consistent, excellent service.”
“Can’t emphasize enough how appreciative I am of the people at the printing center. Not only did they print my rush order within 20 minutes, but also went above and beyond with cutting to size, laminating, and trimming again. My company was on a serious time crunch with this project, and staples made it happen. I didn’t get her name, but I am endlessly thankful for her hard work and care.”
“Ian was very helpful and even made adjustments to my printout so it did not turn out looking badHe called me twice to make sure. I really appreciate his dedicationI could tell he was busy but still took his time to help me”
“Went in to drop off a package of parts - Employees were friendly and helping everyone in line quickly. I was in and out in around 7 minutes. I will use them over FedEx for my future shipping needs.”
“Good for office supplies. To be honest I don't know how they stay in business every time I went it there are no customers and you can buy most all they sell online cheaper. I didn't buy anything because I checked online and it was cheaper”
“Express Delivery Services are a top notch organization across the board. They are good people from the top down who will work tirelessly to ensure your freight is moved on time with a high level of service throughout the process.”