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“This is the best UPS store ever! You are always greeted with a smile and Hello! Hard working, knowledgeable, every time! You are treated like family! A rare find!”
“Mike, your associate, was very busy as he was by himself on this morning. He stayed very professional and courteous to every customer while I was waiting. He was very helpful with my shipments. I would highly recommend this UPS Store to anyone. I actually have a UPS Store much closer but prefer this store over it because of their level of service .”
“The phone staff at Intelligent Office are wonderful to work with! No one would ever know that someone outside of my office is answering the phone! I sincerely recommend them.”
“I work near the Mason location and an urgent message from a client came at the end of the day. I needed to overnight a package and UPS had already picked up at our office. I called that location and got Denise, explained my dilemma, and she promised to make sure the driver, who was already there btw, waited til I got there. I ran in the door and there was Denise and the driver waiting. I asked if he liked Dr.Pepper and string cheese and I handed it over. They made a stressful situation go smoothly and I can’t thank them enough.
Best, Kelly B.”
“Super friendly staff. Brought my Amazon return in and they even taped it up for me. Have a great supply of shipping materials on hand as well. I would recommend there services to anyone that needs it.”
“Always good service for all my Amazon returns. Store is usually busy but line moves quick. The main man that works there is one of the friendliest people in Middletown - solid UPS store, would recommend”
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“Luke is definitely a five star employee of the UPS store in Lebanon!! He was SO helpful! At a glance he could tell I was clueless regarding my Amazon return. He was professional—not making me “feel like a dummy”!! Thanks Luke…and the sweet owner of the nicely kept store!”