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August 2024 by Abdullah Alhammami
Excellent job with amazing customer service. They went above my expectations, they share in your problem and worries and work assiduously to ensure your vehicle is fixed on time. Mr. Michael and his team are amazing. They are so conscious about time and quality delivery of services.
I will visit them any time, any day if I happen to have a problem with my vehicle.
Richard Great and quick response! Very caring and careful
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August 2024 by Jenna Reynolds
The only place I take my car to get fixed. Prices are fair and the staff are friendly.
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August 2024 by Leonora Pallotta
The people working there were incredibly rude and demeaning. The guy working spoke in a mocking tone and was very unhelpful.
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July 2024 by Mahala Merrill
Very nice got there very quick. Just very pricey $144 for a 2 mile tow seems like a lot of money seems how I was very desperate being that I was the first car broke down at a light I was desperate to get out of there. Definitely looking into a AAA membership.
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July 2024 by Joshua Williamson
Great service all around. They showed up quickly and we're very kind and professional. They towed my car to their lot and gave me an estimate that was very reasonable. Unfortunately, the damage from the accident was a little more extensive than we originally thought. Their communication was great, and they were very affordable. I really appreciate everyone I dealt with and would definitely return for future service.
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July 2024 by Dr. Paul Baker
The best service I have ever received from a towing company. Would highly recommend. Thank you.
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June 2024 by Cornuts
Went in for a replacement fob, found out they do more than towing. Full service on vehicles. Great service. Definitely recommend.
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June 2024 by Chris Archer
They delivered a tractor for me. Very friendly and helpful.
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May 2024 by Michelle Lee
Overcharge. Use another company.
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March 2024 by Angie Conley
Jacob’s Towing has come through for me once again. Mike is a great mechanic who works within your time and for a fairly decent price. Always within the estimate. Thanks Mike.
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March 2024 by Jacob Miller
My wife & 3 kids got a flat on I-71 on their wait to catch a flight. Within 15-20 minutes the driver was there and changing the tire. He stopped traffic to allow her entry onto the freeway and followed her to the nearest tire shop. Very grateful.
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February 2024 by Todd Norton
They came and picked me up in a timely manner and got my car fixed up in a get days. Thanks.
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January 2024 by Richi Ray
I hit something on I-75 and blew a brand new tire! My roadside called these guys. Even though roadside said they’d be a couple hours they were there in about 30 minutes. My nine-year-old daughter really liked watching my car go up on the truck and the driver had green under Glow lights installed which she thought was cool!
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December 2023 by Madison Justice
Jacobs’s just made me 2 keys for our small car since our toddler had flushed the only key we had. It was very affordable and quick service! Recommend them 100%!!
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November 2023 by Nancy Doyle Wood
My road side hero! John got to me within 30 minutes of calling their main number, put on my spare and boosted my battery. He even made sure I got off the highway and could restart my car with the boost. He also recommended a place to stay for the night and an auto shop for the morning. I was supposed to get to Cleveland tonight...Longer story, I was driving from Texas to Toronto to visit a sick family member and left my husband and kids at home, so I was solo. This was scary as I was on the shoulder of I-71 for 3 hours waiting for the tow my insurance company assigned to me but had never showed.I am so grateful to John for getting me safely off the road, for not making me feel stupid and for getting me back to my family in Canada and Texas.THANK YOU!
