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September 2024 by Charla Scovil
We tried Ivanhoe kennels. The female owner was nice to work with however the male owner was extremely rude and abrasive. Vaccine records were not required. We would not recommend this kennel for these reasons. We moved to Travellers stay and play which is much better in pet care, facility options, and customer service.
Update: We were not offended regarding vaccine records, in fact we appreciate that the kennel we are with now did require them. We also do not have a problem paying the going rate which we consistently do.
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August 2024 by Jeff Jenkins
Been a customer for over 20+years. Our dogs receive great care, attention to needs and lots of love while we are out of town. Very knowledgeable and friendly staff. Our dogs are always happy and excited at drop off! Highly recommend!
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August 2024 by Jennifer Marsh
Our dog loves Ivanhoe, and we board him there with confidence! The group play-dates during his stay are great; pool time is so fun; and Ivanhoe helps us by allowing our dog to have potty breaks on grass where he is most comfortable. This is not true at all kennels we have tried. Thank you for providing such a clean, well equipped & well staffed kennel!
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July 2024 by Tory Howard
They always take such good care of our girl. We don't trust a lot of people to look after her but they always do a great job
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July 2024 by Kelly Savage
Very user friendly online reservation request form. Great website with all the important info about boarding your pups. Thank you.
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January 2024 by Taylor Vickery
We brought our three dogs here while we went to Hawaii for a week to get married. We were very nervous about boarding our dogs for a long period of time. There were other customers in there that reassured us that they loved this kennel and that comforted us a lot. We checked on them a couple times while we were on vacation and the employees said they were doing well and even sent us pictures that we requested and the dogs looked very happy. Once we got home to pick them up is when our concerns raised. The dogs were acting very off, which we attributed to them being off put being in a new place. After being around our dogs we noticed they all looked like they lost weight, their faces looked very stressed, one of our dogs has a huge raw mark on the side of his face that was bleeding, and another one of our dogs eyes were so red and swollen, and they smelt like urine. When we brought them home they slept for 20 hours straight like they were so stressed the entire week they did not get much sleep. It made us feel so awful that we were on vacation having a good time and they were so scared and stressed. Besides my concerns about our dogs, I called the facility the day before dropping off the dogs and asked how much I owed after my deposit and the lady told me $720, when I picked the dogs up they charged me $870. I did not want to argue with the employee about the cost because he was just a kid and I was too worried about my dogs. All in all, I dont know if the issue was my dogs being homebody’s or if they were not getting properly cared for.
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November 2023 by Martha Hughes
Love Ivanhoe! Super clean and my dog loves it there!
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November 2023 by Tammy Campbell
We always have a great experience with Ivanhoe.
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November 2023 by Peter Robertson
Always been good to me and my pit bull!
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October 2023 by Charles Turman
Ivanhoe Kennels is a safe & friendly place to ensure your family pet is taken care of with care with a personal touch!
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October 2023 by Sheila Black
Good service!
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September 2023 by Jayne Keys
We have been using the Ivanhoe kennel for several years. We love the daycare & also overnight stays. The staff knows & loves our dog as if he was their own. He loves the pool & the freedom to play with other dogs his size. For worry free visits I highly recommend using Ivanhoe Kennel.
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September 2023 by Hannah Swarts
We have been taking our dog here for the last several years everytime we go out of town! Keely and the rest of staff are always very friendly! Knox always comes home happy and worn out from all the playing he does while he is there! We can enjoy our time away knowing he is in good hands when he stays at Ivanhoe!
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September 2023 by AT
owner is rude and condescending.he thinks he knows what he is doing, glad I moved my dog to Buckeye select.My dog was happy and got updates daily and videos sent.one word of advice stay away from them...
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August 2023 by Virgal Fields
Zoey our Blue Heeler just loves her time at Ivanhoe. We have boarded her and left her for daily social visits with other dogs and she always looks forward to her time there. One of her favorites is the pool and being able to play with other highly active dogs. I would recommend Ivanhoe to anyone looking for a great place for their dog.
