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August 2024 by Jay Gwinn
HIGHLY recommended, based on the 3 cars they've worked on for me. They have the expertise and equipment (including computer diagnostic) to do anything a Dealer can do and I know that Hometowne will do it right, to a fair price, have it done on time, and won't pressure me to add on other work (though I do appreciate that they check over the whole car).
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August 2024 by Andrea Wright
These guys are awesome! I've been to too many places where I've felt like they're incompetent and or just ripping me off. These guys never disappoint. They are very thorough, go above and beyond to check over your vehicle even if it's not the issue that it was brought in for free of charge. Not to mention their work and parts have an included warranty at no additional cost too. I've been a customer for years and I will keep going back because they actually value my business.
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September 2023 by M Leguillon
Great shop. Got in easy, fair price, great work.
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September 2023 by Stace
Danny at Hometown Auto takes the time to thoroughly diagnose any issues and provides simple explanations of the necessary repairs, ensuring that I fully understood what needed to be done on the used vehicle we just purchased.
Danny is highly professional, reliable, and honest. He always communicated clearly and promptly with us, providing updates on the progress of repairs and any unexpected issues that may arise. He also provides accurate and fair pricing for his services, allowing us to receive the best value for our money.
In addition to his technical expertise, Danny is also highly personable and friendly making us feel comfortable and confident in his services. He genuinely cares about the well-being and safety of his customers' vehicles and goes above and beyond to ensure that they are in the best possible condition.
Overall, I highly recommend Danny at Hometowne Auto, LLC repair shop in Lebanon, Ohio for anyone in need of high-quality and reliable automotive services. His professionalism, expertise, and dedication to customer satisfaction are truly exceptional.
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August 2023 by Payne Delawder
Great staff, super helpful.
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August 2023 by Tony B.
I had been a loyal customer here, for years. Well, I recently had a terrible experience unfortunately. My car was with these guys for the span of a couple of weeks while several repairs were being done. When I got my car back, I noticed that the driver side door handle had been replaced with a non-matching replacement handle (which was missing a lock tumbler assembly, to boot).My door handle had been swiped out /stolen while on their premises.Ask yourself, would a common thief go to the trouble of replacing a stolen part, or is this something more likely to be done by a shady mechanic? Sadly, I have come to the latter conclusion, as the car was AT a repair shop, after all...Danny did not seem to be enthusiastic about helping to resolve this situation. Why that was the case when i had just paid them about $3500 in repairs in the span of 3 weeks is anyone's guess. I'm not saying he was aware of this shady theft, but he should have offered to make it right by replacing it 100% cost free with a matching and lock containing door handle!So please, avoid this place. There may be a bad apple in their group of mechanics, or at least a criminal is prowling their lot looking for car parts to steal (But hey, at least they might replace half-assedly!). To top it off, they didn't even offer to check their surveillance footage on my behalf. Oh, and their lot is not 100% covered by their cameras - so that was convenient. One should be able to trust that their vehicle won't be stripped for parts while it waits at a car repair establishment. Avoid this place unless you want to risk that.
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June 2023 by Mark Leguillon
Great shop. Got in easy, fair price, great work.
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May 2023 by Stacey
Danny at Hometown Auto takes the time to thoroughly diagnose any issues and provides simple explanations of the necessary repairs, ensuring that I fully understood what needed to be done on the used vehicle we just purchased.Danny is highly professional, reliable, and honest. He always communicated clearly and promptly with us, providing updates on the progress of repairs and any unexpected issues that may arise. He also provides accurate and fair pricing for his services, allowing us to receive the best value for our money.In addition to his technical expertise, Danny is also highly personable and friendly making us feel comfortable and confident in his services. He genuinely cares about the well-being and safety of his customers' vehicles and goes above and beyond to ensure that they are in the best possible condition.Overall, I highly recommend Danny at Hometowne Auto, LLC repair shop in Lebanon, Ohio for anyone in need of high-quality and reliable automotive services. His professionalism, expertise, and dedication to customer satisfaction are truly exceptional.Services: Air & cabin filter replacement
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May 2023 by Gabby47371 C.
Danny at Hometown Auto takes the time to thoroughly diagnose any issues and provides simple explanations of the necessary repairs, ensuring that I fully understood what needed to be done on the used vehicle we just purchased.Danny is highly professional, reliable, and honest. He always communicated clearly and promptly with us, providing updates on the progress of repairs and any unexpected issues that may arise. He also provides accurate and fair pricing for his services, allowing us to receive the best value for our money.In addition to his technical expertise, Danny is also highly personable and friendly making us feel comfortable and confident in his services. He genuinely cares about the well-being and safety of his customers' vehicles and goes above and beyond to ensure that they are in the best possible condition.Overall, I highly recommend Danny at Hometowne Auto, LLC repair shop in Lebanon, Ohio for anyone in need of high-quality and reliable automotive services. His professionalism, expertise, and dedication to customer satisfaction are truly exceptional.
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April 2023 by Shannon Brausch
Danny is professional and always explains the results of the diagnostic scan and recommended repairs. He’s transparent with the coat and there is never any pressure. Highly recommendServices: General repairs & maintenance
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April 2023 by Raymond D.
Great service even on the tough issues that other shops hesitate to dive in on. Keeping the ole truck rollin!
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February 2023 by Donnie K
Didn't pressure me into getting anything fixed. They were straight to the point and let me know everything wrong with the vehicle and what should major concerns and what could wait to be fixed.
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June 2022 by Jacob Harrison
I have always been skeptical about going to the auto mechanic but, Hometown auto was very honest about what needed to be done and was transparent about the process. It took less time than expected and at a fair price. I will be back if i need any more work done!Service: Auto maintenance
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June 2022 by Kyle Cline
These guys were amazing. They helped me out in a big way going into a holiday weekend. They communicated with me throughout the entire process. Top notch.
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February 2022 by Hunter F.
They are very honest with their quotes and will not waste your time. Try to call ahead of schedule but they do take walk-ins. I walked in without an appointment and they were still able to schedule me in ahead of schedule
