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“Ordered a set of rear window locks for my 1969 Corvette through Ecklers. They arrived today, and are perfect! High quality workmanship and beautiful chrome! 5 stars!”
“Better than average customer service. They ordered parts for me at 8:00 a.m. and had them there by 10:00 a.m. and called me to let me know they were there. They also make hydraulic hoses and are open late.”
“This is the best auto body work business I have ever used. Not only were Marcus and his wife great with customer service, he had my car ready when he said it would be and it look’s phenomenal. I highly recommend Image Collision Center.Services: Painting”
“Amazing employees!! They all are very knowledgeable and great group of people. Kevin and Chris always goes above and beyond. I would highly recommend this store.”
“Called Cronin after the right rear brakes started locking up on our 2016 Wrangler. Receptionist said service was busy, so I decided to take a chance driving it from Middletown to Lebanon (roughly 15 miles) unannounced. Not usually a wise choice with brakes locking up, but I had no other option while traveling on the Saturday before Labor Day.
Arrived at Cronin and a dapper young gent in a suit from Sales walked me to see Kevin in service. Without hesitation Kevin found someone to look at my Jeep and then fixed it. Kevin was honest, forthcoming, and fair in the repair; turned out to be a stuck caliper slide.
Thanks to Kevin and his great team, who already had enough on their schedule that day, we made it safely back to Michigan.
If you're ever in Lebanon, Ohio, stop by Cronin Chrysler Dodge Jeep. Not only is their Service Department excellent to work with, but the entire dealership is clean, bright, and filled with employees who clearly have a passion for customer service.
Weirdly intrigued by the pink Wrangler climbing the "rock" wall...”
“Just went in this morning for a quote on some minor paint damage, and Don was welcoming, friendly and professional. I’m happy to have made an appointment after receiving a very fair quote on the damage. I’m looking forward to doing business with these folks !”
“Cole and Nick were fantastic! I was in the middle of a road trip, and I had hit some road debris. I was highly upset, didn’t know what to do and walked into the AutoZone and blatantly stated “I need help!” Those two young men jumped in and helped zip, tie some things up under my car so that I could get home safely. They didn’t charge me a dime, and their smiles and warm handshakes made me feel at ease instantly. I felt safe driving home and I don’t know what I would’ve done without them! They were kind, generous, and knowledgeable. I highly recommend this location for all auto needs, it’s run by angels on earth!”
“I am so happy with the work that Gerber did on my vehicle. It looks like nothing ever happened to it, like it did when I first got it. The only issue I ran into was pick-up timing.”
“Never had I purchased tires at WalMart until today. Great price on the Cooper tires I purchased but also great service and friendly people all around, both at counter and the mechanics. I also asked to have a bad TPMS sensor replaced and told them which one was registering on the dash. Turns out I was wrong but they caught it and correctly replaced the right one. Thank you!”
“Bryan Hoying was a great salesman to work with for ordering my Escape and familiarizing me with it when we took delivery. When Bryan was on vacation, Brant Benson was also excellent to work with for all the details that needed to be handled in the days just prior to me taking delivery - including providing a suggestion that saved me money on my car insurance. Andrew Ragle, Finance Manager, was also great to work with for the final paperwork for purchase and delivery.This was one of the easiest new car purchases I have had over the years. There was no pressure, just lots of useful information and answers to all my questions - quite unlike the sales team I encountered at the Ford dealer that is only 1.2 miles from my home prior to me deciding to buy from Lebanon Ford who is 12 miles from my home.”
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“We've had the pleasure of working with Matt McLaughlin at Lebanon Ford over the last 3 years, and the rest of the team there has been excellent as well. Our interactions have included placing our order for a Bronco in 2021, changing that order in early 2022, taking delivery in 2022, regular vehicle maintenance, selling that Bronco in late 2023, and now purchasing a new F150. Through every step, Matt has been invested in the best outcomes for us. No markups, no pressure tactics, just honest service and friendship. We've received fair values for trade-ins and for the resale of the Bronco. Lebanon Ford is one of the only dealers in the region that committed to no additional markups on special orders while others were adding $3k-$10k plus in the last few years. We fully expect to buy from Matt and Lebanon Ford again in the future.”