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November 2023 by Steve C.
Busy but good service and updates and alerts through cell phone
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November 2023 by Lori Mcgath
Very helpful and fast service.Only had an oil change..but I was pleased with the service.Thank you
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November 2023 by Jenny Jones
Good place to shop but customer service not to happy with. I go in for a return used my Dept card but wanted cash back for my purchase but said they can't do that it had to go back on my card. With it being a Dept card and with their policy you should be able to get cash back with a Dept card. The lady wasn't to friendly took my item and ran it before I could tell her id keep it and go to a different Walmart but she went and ran it up anyways. Not to happy.
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May 2023 by George F.
SCAM ALERT! after coming in to Walmart Tire Center for a slow flat ... the tire repair team recommended replacing two tires. they didn't have my size but "found them.". Turns out they pulled my old tires put on two new ones plus a spare from some old car. The brand in the photos Tiger Paw is not even the same on my car. They were all Douglas! Over $300 later ... SCAM ALERT!
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January 2023 by Laura
Usually get my oil changes here and the guys that run the shop have always been friendly and fast.Service: Oil change
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December 2022 by L c
I purchased a set of rear tires for my vehicle in June and had them installed at the Lancaster Wal Mart location.5 months later, I began to lose PSI in one of those tires. I called the location to try to schedule a time to bring my vehicle in for both of their convenience and mine. The department refused to make an appointment and said that I can just walk in that they hadn’t been busy all day. I aired up my tires to make the trip to the store. Of course, when I walk in there were four people in line in front of me. I waited.3 hours later, and after the time that the department closed, I had received no text Updates as promised on the status of my vehicle so I went back to the store anyways. After retrieving my keys from the service desk and getting into my vehicle, it seemed as though nothing had changed- PSI was exactly where I had aired it before arriving at the store. Make the trip home.Next morning- the tire that was supposedly repaired, was back down to 15 psi. I call the store. I informed the person on the other end of the phone what had happened. The phone - with me on the other end- was then sat on the counter for the next nine minutes while I waited to be told that everyone that had worked on my vehicle was at lunch at the same time. Convenient. I was asked to bring the car back in. I said I’ve already had to wait and go through the trouble of bringing my car in there once, that I needed to be able to schedule an appointment to bring it back in. The employee again refused to make an appointment, despite the fact that I had to return to the store solely for the reason that their employees did not do anything with my vehicle when it was there the first time . At this point, I have wasted several hours at this location, and still have a vehicle that I cannot drive because of their negligence at my service appointment.Service: Tires
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November 2022 by Jacob S.
Good value, especially during Black Friday deals. Select tires to choose from. No waiting room, and only 2 chairs in the area, that was very disappointing, especially since I was quoted 1.5 hour wait. Mount and balancing done here, but was not able to get a front end alignment as that is not a service they provide. One other note, they will only install tires that are the size that came on the vehicle from the factory, so if you are looking to upgrade to a larger tire for your vehicle, they will not install.
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November 2022 by Kyle Hutchinson
Wouldn’t recommend unless you’re in a pinch made me buy all 4 tires because they didn’t match the original specs. I only needed one tire. If I hadn’t been in the unprepared situation I was I would have absolutely never taken my vehicle here!!!Service: Tires
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October 2022 by Traffic Specialist (Supervisor Billy)
Service was great and I was treated with most up respect. I had very short Waite time and was well pleased with there Service and plain to do much more business with them in the near future.
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October 2022 by Ricky Bobby
The gentlemen in the shop did a great job with my vehicle. They were caring and did the job right. I live 1/2 mile from the walmart in Whitehall and drive all the way out to Lancaster just so my mind is at ease and I know everything I'm there for is being done correctly. I had 2 front tires replaced and an oil change. Took an hour and I was able to shop while I was waiting. Car runs smoothly and it was a night and day difference from when I took it in and when I drove it away. Thank you so much for your hard work.
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October 2022 by Billy Jeffery
Service was great and I was treated with most up respect. I had very short Waite time and was well pleased with there Service and plain to do much more business with them in the near future.
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October 2022 by christianbluesman
There was a huge screw up online but the manager of Auto Care there took care of my problem. I am very greatful. I was buying tires.
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September 2022 by Nick Kitzmiller
My wife took her vehicle in to get a simple Oil change. Got that done with no issue. However the following day she had a flat tire. THE VERY next day after the oil change. Thought nothing of it at the time. Took it in to see what the issue was other than it being deflated after we put air in it. The service representative stated that the Nail was "too close to the old patch" and could not be repaired. He then suggested that we would need to replace ALL the tires on the vehicle. All the tires are fairly new and are not worn down. Skeptical. I scheduled an appointment with a Professional tire company across town. They discovered the problem and fixed it. The nail was nowhere near the old patch and would be an easy fix. I could go on and on about how this is just a sleazy sales tactic. The moral of the story take your vehicle elsewhere if you don't want to get raked over the coals. It seems you go in for something quite simple and ends up being something else entirely. I do not for a second believe at all that just out of nowhere my wife just happens to run over a nail and then takes it back and then they suggest ALL new tires. I would recommend taking your vehicle somewhere else where they know how to take care of you and don't sabotage your one tire in hopes of you coming back and then buying all new tires. GO somewhere else other than here
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August 2022 by Holly Stump
Took 2 of my vehicles there today and was very pleased with the customer service and the pricing. Will definitely be back.
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July 2022 by Becky Raver
Most affordable tires in town! The boys there are very respectable and the service is fast!!Service: Auto tire replacement