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“Came to Tire Discounters from Discount Tire because I needed my alignment checked. I am so impressed with this business that I will never go back! They are incredibly patient, transparent, and they genuinely care about customer service. They never tried to upsell me, and in fact, told me I could wait a bit before replacing my tires! I interacted with Andy and Carrie and they were polite and knowledgable on the phone and in person. I never had trouble getting ahold of them and I was never put on hold. I later called in to get prices for new tires and Andy was very patient with me and walked me through how to find out what my current tires were and what my options were. They got my tires in overnight and I just went back for visit number two to get my tires replaced and I knew what to expect and everything went as they described. I HIGHLY recommend Tire Discounters!! Now, in the future, I just have to remind myself that they are on South Columbus St so I go to the correct business??”
“Always satisfied with my visit. Never feel pressured to get extra service done, never feel like unessecary repairs are being offered. Always finished before the time I was given, price always matches quoted price. Super friendly and helpful staff, always answers any questions I have, keeps me informed about service.”
“Had a flat tire, and one with a slow leak. I was told 1 tire needed replaced, so I told them if they thought it was necessary to replace both tires. Went to pick it up, they had only replaced 1. They said there wasn't enough difference in the tread to need to replace both. That is what I call honesty.”
“We appreciated the personalized experience we received from Sean. He helped us find good tires at a good price. We appreciated the efficiency, professionalism, and general good spirits of the whole team. Thank you!”
“Great service, very friendly. We blew a tire coming back from Hocking Hills on a Sunday and this was the only place open. They had us in and out within an hour. Definitely recommend!”
“Super happy with the customer service that was provided by Brandon. There was a question of wheel clearance on the front. He showed me how much I had and went above and beyond removing the mud flaps to make it work. This is my second time doing business with this young man and both times have been stellar!! I highly recommend him as well as the rest of the team.”
“Had service done on my old work truck. Guy was fast and polite. Little on the pricey side ($40 each to mount and balance) but didn't give me a hard time about buying my tires online. The store hours are great too...open all day on Saturday so I don't have to get up early or leave work during the week just to get some tire work done.”
“The only reason I rated lower than a 10 is because I had my oil changed before it was due so the reminder light had not come on yet and I had to remind them to reset it so it would not cone on in 700 miles. Should be a standard I would think.My front end alignment was off 1/16th because they did not have the tool to adjust it with. Maybe I should have rated lower now that I think about it!Also last time I had a full service oil change I ran out of windshield wiper fluid the next day...is that not all part of a full service oil change, topping off fluids? Guys are very pleasant, just not real thorough for what you pay to have it done.”
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“Everyone was fast and very helpful. The guys in the shop made sure they was careful and made sure everything was clean and ready. The lady inside was very friendly and had a great energy to talk with.”