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February 2024 by adam lutz
Stopped filling my meds. For no reason..thats the problem. They dont have to give you one. If they just don't like you, or your provider, they can refuse. They really act like they know better about your health than you're provider.. Very sad i was treated this way, and cut off a medicine i would of had seizures if i stopped taking. Sad and pathetic they act like they are above a doctor....count pills and print labels....stick to that.!
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October 2023 by ReneeWildFlowersHA
Trying to get my medications that my insurance doesn't want to pay for. But they have been so patient and kind at the Kroger pharmacy in Lancaster.
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April 2023 by Bo Crocket
Stopped filling my meds. For no reason..thats the problem. They dont have to give you one. If the just dont like you or your provider they can refuse. They really act like they know better about your health than you provider.. Very sad i was treated this way and cut off a medicine i would of had seizures if i stopped taking. Sad and pathetic they act like they are above a doctor....count pills and print labels....stick to that.!
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April 2023 by adam tufts
Stopped filling my meds. For no reason..thats the problem. They dont have to give you one. If the just dont like you or your provider they can refuse. They really act like they know better about your health than you provider.. Very sad i was treated this way and cut off a medicine i would of had seizures if i stopped taking. Sad and pathetic they act like they are above a doctor....count pills and print labels....stick to that.!
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February 2023 by Viola Bell
Worst experience ever waiting in line an hour was told be done In hour came back 2 hours later waited another hour inline and was told we are to busy to fill it can you come back tomorrow wth went to walgreens 15 minutes and didn't even get out of my car I will never fill a prescription here again very unprofessional was told go see if hospital could give me meds smh never again
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September 2022 by Makaylah Little
If zero stars was an option that’s what this place would get prescriptions are never ready when supposed to be and one worker in particular in there is always very rude and snooty I will be changing pharmacy and would not recommend this pharmacy to anyone
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August 2022 by robert floyd
Often takes multiple visits for medican to be filled. This has happened several times. I am ready to change pharmacy. They don't seem to care that they messed up.
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August 2022 by Christopher Drofremoc
Quick, local pharmacy with courteous staff...
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July 2022 by Sue Wernert
I went to the Kroger pharmacy on Memorial to pick up a RX that my dr called in. When I went to pick it up they said they don’t have the medicine and won’t have it till tomorrow but Main has it. They called Main and they said it would be ready in 1/2 hour at 7:00 pm. At 7:01 the pharmacy said it would be 40 mins because they just got the call. Ridiculous.
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July 2022 by Paul Sharritts
I recommend you take alternating lunch breaks instead of closing for a half hour, like most other businesses have figured out how to do. It would be in the best interest of your customers
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January 2022 by Cheryl G
Pharmacy never answers the phone which makes filling prescriptions difficult for the patient.
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July 2021 by Fred R.
E-Main St Lancaster, Ohio.. OK. Lets review.. 1st they started closing at 9:00pm due to the Chinese flu. Then they kept closing @ 9:00 pm Because of construction. And now they are closing at 9:00 pm Due to pure laziness of Staff and Management.. 2nd they are doing a Terrible job of restocking shelves. This store was open 24/ 7 and was fully stocked. They used to be a 5 star.. Well they got into that short hour rut And like the rest of America dont care and dont want to work. like in the pop isle. They stock 900 6 packs of Mt Dew. And not one 6 pack of Sierra mist.. So I leave there and go to Walmart to get pop But while I`m at Walmart I just buy all the stuff I would of bought at Kroger..
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April 2021 by Alli Mossow
Absolutely TERRIBLE. My husband gets 3 meds every month, that are sent in religiously. Every time we come here they don’t have the medications, or they won’t be ready Bc they’re too busy for a few days. I just went in tonged my medication, where they said it wouldn’t be ready for an hour. It was called in this AM, and I called to make sure it would be ready two hours before picking it up because I had things to do after. Guess what, not ready.
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March 2021 by Alexandria Denae
Absolute worst! Prescriptions are NEVER done when they ARE supposed to be done. If my dr calls it in that day, there is a reason for that. Extremely rude staff. Was told multiple times on when to pick up medications, where they lack to make sure it’s done that day, let alone the time they were given. I don’t ever make bad reviews, but being pregnant and would REALLY LOVE my medications so I don’t have to spend another day in the hospital would be awesome. This has happened every time, every month for the past 5 months. Unexceptionable, and pure laziness.
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September 2020 by Victoria laney
Worst pharmacy ever continuous line of long wait 11/2 for one rx