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June 2024 by James Creamer
If there were a higher number than 10, I would have given that. The gentleman who helped me was the Best. You need more employees like him. I think he might have been the Mgr. Please let him know "Thank You ". Please find out who he was, and give him a raise.
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June 2024 by Matt Pugh
Great service and people!!!
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June 2024 by SR T
I had a great experience with this dealership overall. They helped me with all of my needs and I'm happy with my purchase. Larry Martin and the sales team were very helpful. Thanks!
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May 2024 by shanice larde
The staff Kyle was very helpful! He helped engage with me in his busy schedule!
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May 2024 by Bob denny
It’s took 3 hours for an oil change b/c the tech went out to the tool truck. Then to my surprise the oil and filters change was 507 dollars.
Way too expensive I will do my oil changes myself from now on.
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April 2024 by Keith Downour
Very polite and did very nice work
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April 2024 by Mary DeVault
Would definitely recommend buying a car from Mr McGraw. He is there to help you with any problems after you buy your car.
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April 2024 by Dean Myers
Do not shop here. They refuse to repair your car at all unless it’s completely undamaged, even wiring. Needed it rewired and they wouldn’t do it, even though body work has nothing to do with the wires. And the dude in the parts department didn’t even know what a part was called that I needed info about, even though it’s a Nissan dealership and I have a Nissan. Waste of time to go here.
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April 2024 by John Craig
Service before & after sale was excellent. Sales person was very accommodating and answered our questions.
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April 2024 by Jacob Bookman
The worst service I have ever had! Dropped the truck off the night before the 8ish o'clock appointment. They called me at the very end of the day to basically tell me they had no Idea what needed to be done and they would have to talk to the tech in the morning and see what was covered under warranty. This process took 3 days of me calling them to get the quote. Then to be told they couldn't order parts on Saturday. Monday rolled around I called them again was told all parts were ordered and would start work once they came in on Tuesday. Called them again Tuesday to be told parts were not in and they would started work on Wednesday. Work was completed on Wednesday however I had to call again to see of status. I went o pick up truck 3 hours later to be shuffled into the waiting room for nearly am hour because the paperwork was not completed. 6 days from start to finish to get a diagnostics and a tailgate actuator replaced. No calls with updates and if so the 1 call I did recieve without making it myself was at the very end of the day. I am not sure who can afford to go with a car for 6 days for a simple fix but once I am done with these current repairs I will likely never return due to the poor service and we have spent several hundred thousand in my family at this dealership.
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April 2024 by Lacey Watson
Bought my first car. They are super friendly. Rick was very helpful throughout the entire process and I love my new car!
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April 2024 by Katrina Furbee
Oil change
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March 2024 by Kenny Chwilka
Look elsewhere for a vehicle. You'll just get lied to a given a bunch of false promises. Drove 2.5 hours to look at a truck. Came to a deal with and bought the vehicle. However when I got home I found all four tires have dry rot(shame on me for not seeing it but they slather tire shine on all the tiers to hide it.) After I brought this up to my salesman his boss refused to help saying the vehicle is "as-is", "we lost money on that deal" "the vehicle passed our Ohio inspection." So either that's a straight up lie because dry rot tires wouldn't pass any type of inspection. The more worrisome part is that if they were missed when they "serviced" this vehicle(which I doubt,) what else was missed. To set the record straight I never expected free tires. All I asked for was a fair compromise for this issue in the form of a deal on a new set and they quoted me retail, what a joke. I left two messages to the Sales GM to talk to one of the managers I never received a call back to even tell me go kick rocks. My salesman told me I would get a phone call from his GM and that was well over a week ago. If you go here you'll just be straight up lied to and given false promises. On top of that when we were drawing up a deal the sales manager looked me in the eyes to justify his trade number saying they list it for somewhere around 26,000 which was another lie. If you're looking at the used 2022 Subaru WRX they gave me 25,300 on trade and have it listed for 28,580. Happy negotiating!
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March 2024 by Cheryl Wolfe
Larry made my purchase very easy. He was very helpful in answering my questions. Everyone was so kind and knowledgeable. This was my 3rd vehicle purchase from Taylor/Hugh White.
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March 2024 by Preston Barringer
Great Service as always!
