“We lost our vehicle key in the parking lot and they were so eager to help us. We didn’t find it ourselves but a while later someone turned it in . I really loved how they were so understanding and helpful.”
“I can’t speak to the other departments, but Liz in home decor is the absolute best. I had some issues with getting my blinds installed and Liz helped me solve the problem quickly and completely, and made the necessary calls to get everything sorted out. Thanks Liz, you rock!”
“Prices are significantly higher than that of Rural King, which would be my only complaint. If you don't get control of your inflated pricing, you will be the next on the chopping block. Furthermore, the fact that you have 2 TSC stores in Lancaster, population 40,000+/-, means that you are cannibalizing your own stores, monopolizing the area, in an attempt to keep the likes of Rural King out. This doesn't mean you're a "bad" store. To the contrary, TSC is a great store. You need to consider adjusting your profit margin expectations and pass the savings on to the customers. The increase in traffic would offset your adjusted net profit expectations, thus appeasing your shareholders.”